Clinic Administration Officer

5 days ago

Penrith, Australia Family Planning NSW Full time

Permanent Part Time **or** Full Time available
- Location: Family Planning NSW **Penrith** Clinic
- Not-For-Profit Salary Packaging available increasing take home pay

**About Family Planning NSW**

Family Planning NSW (FPNSW) is the leading provider of reproductive and sexual health services in NSW. As an independent not-for-profit organisation we offer expert clinical care, information and advice for everybody in every family as well as education and training and evidence-based research to support doctors, nurses and other professionals.

**Our Values**
- FPNSW is a pro-choice organisation
- Staff are expected to fully support an individual’s right to choose regarding their pregnancy, whether that be parenting, adoption/foster care or abortion
- As an abortion service provider, all staff at FPNSW are expected to actively participate in the provision of abortion services within the full scope of their role.
- Must support the Family Planning NSW values:

- Human rights focus - promoting the rights of all people to reproductive and sexual health
- Integrity - maintaining a strong ethical base, being accountable and transparent
- Inclusiveness - valuing and respecting diversity without judgment
- Equity of access - ensuring access to our services for all including priority populations
- Client centred - placing the needs of the whole person at the centre of our work
- Commitment to excellence - ensuring high standards in all our work
- A just culture - a balanced accountability for both individuals and the organisation

**Position Overview**

The Administration Officer plays an important role in supporting the operation of Family Planning NSW clinics. This is a multi-faceted role which is responsible for providing clerical, administrative and reception support to the clinics. The position is part of a multidisciplinary team.

**Selection Criteria**
Essential _(including qualifications)_
- Relevant certificate level qualifications in business administration or similar
- Minimum 2 years previous experience in an administration or reception role
- High level computer skills including word processing, spreadsheets and data entry
- High level interpersonal and communication skills
- Demonstrated ability to work effectively as part of a multidisciplinary team
- Exceptional customer service skills

Desirable
- Previous experience in utilising electronic medical record systems and client billing
- Previous experience in basic financial systems
- Experience working with culturally and linguistically diverse clients and/or Aboriginal and Torres Strait Islander communities
- Experience working in a healthcare environment
- Other requirements_
- A Criminal Record Check and Working With Children Check are required prior to commencement in this role
- In accordance with NSW Public Health Orders, all staff employed by Family Planning NSW are required to be vaccinated for COVID-19.

**To Apply**
- Resume (CV); and
- Cover letter outlining how your skills and experience meet the selection criteria listed above**.**
- FPNSW is an Equal Opportunity Employer and we encourage all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic or ethno-religious minority groups and people with disability._

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