
Front Desk Talent
23 hours ago
**Job Number** 23108936
**Job Category** Rooms & Guest Services Operations
**Location** Aloft Perth, 27 Rowe Avenue, Perth, Western Australia, Australia
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Join us as a Front Desk Agent and thrive with our open thinking and open expression. We love our Talent to have vibrant style they’re not afraid to show. That’s what makes working at Aloft different, by design.
Are you up for this?
- Assist guests arriving and departing the hotel through the check in and departure process
- Be the “face of the hotel” - showcase your sassy and savvy nature through each guest interaction from arrival to departure
- Handle general enquiries, using technology and your straightforward with a wink approach to showcase working at Aloft different, by design.
- Build and strengthen relationships with existing and guests to provide guests with stays that are very much out of the ordinary, enabling future booking
- Support your sassy and savvy office team in general operational tasks
- Take guest reservations and perform cash handling & credit card responsibilities
- Be an expert on this tech-forward hotel and the surrounding area, know it inside and out to enhance experiences and move at the pace of guests
Your Vibe:
- Experience with OPERA property management system or similar
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
Our Perks:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.
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