Field Service Technician

**Job no**: 50003267
**Work type**: Full Time
**Location**: Adelaide

**Role Details**:
We’re looking for a skilled Field Service Technician to join our team, responsible for machine installations, servicing, and repairs. This hands-on role requires a professional approach to resolving customer issues efficiently and economically, while also supporting business profitability.

Reporting to the Projects and Service Manager, in this completely autonomous role, you will:

- Perform equipment installations, maintenance, and repairs.
- Diagnose issues and deliver effective, customer-focused solutions.
- Prepare accurate quotes that balance customer value and business outcomes.
- Provide technical advice and support to customers and internal teams.

Take ownership of your work and contribute to continuous improvement strategies, maximising machine performance, reducing maintenance costs, and delivering results for customers Flexibility to travel interstate and occasionally work extended hours during commissioning or service periods is essential. Flexibility to travel interstate and occasionally work extended hours during commissioning or service periods is essential. Participating in an On-Call roster.

**What You Will Bring**:
**Mandatory**:

- Proven post-trade experience in manufacturing or a similar industry.
- Proven ability to solve mechanical and electrical issues.
- Strong problem-solving and verbal reasoning skills.
- A proactive, “can do” attitude with drive, tenacity, and creativity.
- Demonstrated service experience in a similar role.
- Solid PC skills including Excel, Word, and PowerPoint.
- Ability to work collaboratively in a team and adapt to a fast-paced, diverse environment.
- Confident in delegating tasks and influencing outcomes.

**Desirable**:

- Experience in food manufacturing and packaging.
- Post-trade qualifications in Electrical, Pneumatics, CAD, PLCs, and Networks (IP/TCP).
- Familiarity with Continuous Inkjet, Laser, Labelling, and Coding technologies.

**What you’ll love when you join us**:

- Tools of trade: Laptop, phone, company Ute (including personal use), fuel card
- Overtime: Overtime opportunities
- Sustainability: Contribute to sustainability initiatives that make a difference.
- Supportive Environment: Be part of a collaborative, safety-focused, and values-driven work environment
- Tangible impact: Contribute to machine performance and reliability
- Tech: Work on a variety of automation systems, obsolescence projects, upgrades / updates across numerous packaging technologies and customer sites

**About Visy**

Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations - predominately in Australia and New Zealand.

We believe materials are not recycled until they’ve been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics and metals from households and businesses, and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand’s food and beverage packaging industry.

**You will be required to meet Visy’s employment criteria which will include a criminal history check.**

**Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.**

**Advertised**: 22 Oct 2025 Cen. Australia Daylight Time
**Applications close**: 21 Nov 2025 Cen. Australia Daylight Time