Retail Assistant/team Member

Sharetea Australia is a well-established beverage hub in the market. Specialising in bubble tea, we are one of Australia’s leading brands offering our customers premium bubble tea products, made with quality and attention. Our goal is to create memorable experiences for our customers every day, in every possible way.

Originating from Taiwan in 1992, Sharetea Australia was established in 2012 and we’re proud to now be operating in over 80 stores across the country with plans to expand further in the immediate future. We genuinely believe that our success depends on our people. We believe that the customer is our number one priority and that every day we give them a reason to choose Sharetea.

Sharetea proudly strives to provide a welcoming platform for people to connect and share enjoyable moments by bringing people and communities together over shared experiences. If you are tenacious and have a great attitude, with the support of a strong brand and numerous career development opportunities, we welcome you to the start of your professional journey by becoming a part of the Sharetea Macquarie team.

**Who are we looking for?**

We are currently seeking team members to join **Sharetea Macquarie**. A typical day in the life of a Sharetea team member will include:

- Serving customers and providing a memorable customer experience - we want your personality to shine through, we believe that customer service is of the utmost importance
- Making our world-renowned drinks - with pride and passion keeping our drinks of high quality and consistency
- Taking pride in your store - keeping things clean, tidy and ready to welcome our guests and other team members
- Preparation and Organisation are key - our ingredients are prepared fresh and are of the highest quality You’ll need to be prepared to regularly brew tea and cook our signature toppings before they run out and of course, make sure they all meet the highest standards
- Cleanliness - we are committed to excellence, so daily cleans are done to ensure food safety standards are met and team members work in a clean and comfortable environment

**About you**:

- Attention to details
- Excellent customer service and an outgoing personality
- People oriented and great at multitasking
- Great problem solving skills and can-do attitude
- Energetic and fun loving
- Highly motivated and passionate
- Working together in a team environment and be a team player

**What’s in it for you?**
- Full and comprehensive training and on-going development opportunities
- Flexible shifts and rosters
- Joining a supportive and fun team
- Extremely generous staff discounts

Experience not necessarily needed - if you have a customer service mindset, are confident, a great communicator and can demonstrate your love of bubble tea, we want to hear from you

If you have retail experience though, that would be a great advantage, this position is great for high school or university students due to the flexibility of the role.

**Job Types**: Full-time, Part-time, Permanent, Casual

**Salary**: $15.00 - $30.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks

Schedule:

- Flexible hours
- Rotating roster
- Weekend availability

Supplemental pay types:

- Bonus
- Christmas bonus
- Performance bonus

COVID-19 considerations:
Marks to be worn

Ability to commute/relocate:

- Macquarie Park, NSW 2113: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service/Retail: 1 year (preferred)

Work Authorisation:

- Australia (preferred)