Youth Programs Officer

**Introduction**:
About ATSICHS Brisbane
ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.
ATSICHS Brisbane is committed to promoting the wellbeing, protection and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respected, and empowered.
ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).
**Description**:
About the Role
The ATSICHS Youth Service (AYS) team provides tailored case management support for young Aboriginal and Torres Strait Islander people aged 12 to 21. The role supports young people who are at risk of family & community disconnection, education & employment disengagement, cultural disconnection, and health and safety needs. ATSICHS Youth Services focuses on assertive outreach in community and holistic support to address these challenges. The model incorporates a family connection approach for delivering targeted supports and interventions, working also with immediate/extended family to support the young person.
Duties
- Effectively engage clients through outreach activities to promote program offering. Turn initial 'program service offerings' at schools and community events into participation at programs by 'selling' the service and program offerings.
- Be upfront in explaining client rights, worker responsibilities, mandatory reporting requirements, and complaints processes.
- Complete the Worker Safety Assessment forms prior to facilitating any programs.
- Complete an initial 'Client Safety Screening Assessment' to determine client risk and immediate critical needs prior to facilitating programs. Effectively manage group dynamics.
- Where there is an unacceptable level of client risk, immediately manage client safety and enact appropriate support and de-escalation.
- Lead the delivery and facilitation of a diverse range of cultural, social, educational, and empowerment-based programs to young people. Utilise an education pedagogy lens in maximising young people learning and insight.
- Lead tough conversations with young people, outlining non-negotiables when participating in programs. Build change readiness of clients through motivational interviewing strategies and positive reinforcement.
- Maintain accurate and detailed case notes of all client interactions, ensuring case notes are written from the perspective of clients in their voice.
- Ensure clients complete the 'Have Your Say' client feedback tool and submit. Act on the client feedback tool and submit. Act on the client feedback to make continuous improvements to your practice and approach with clients.

Culture
Enjoy working in an organisation that makes a difference in the community. Join our friendly and cooperative team that will help you grow personally and professionally.

**Benefits**:

- Starting annual salary of $75,030 per annum (depending on qualifications and experience).
- 12% Super + Not-for-Profit Salary Packaging (Increases your take home pay).
- Work for a community-controlled organisation.
- Permanent full-time position.

**Skills and Experiences**:
COVID-19 Requirement
- Immunisation history showing you have received two doses of a covid 19 vaccine is encouraged.

Required
- Less than 8 years working full-time in another industry and a commitment to complete Diploma (funded by ATSICHS) while working.

OR
- At least 8 years working full-time in another industry and a commitment to complete Diploma (funded by ATSICHS) while working.

AND
- Sound ability to facilitate a diverse range of programs, utilising education pedagogy to engage young people into the lesson and adapt approach in real time to meet the group dynamics. Ability to deliver a range of social, recreational, and cultural programs to a diverse range of young people.
- Ability to proactively engage with external stakeholders, including Child Safety, Youth Justice, Schools, and hospitals.
- Ability to refer young people to ATSICHS AYS and other internal services to activate wrap-around care for young people, trading-off and negotiating resources across the organisation and between other teams to achieve client impact.

Additional Requirements
- National Police Certificate.
- Current Working with Children Card (Blue Card) or be eligible to apply.
- Driver's licence.
- Evidence of Work Rights.
- Travel to work in the community on a regular basis.

How to apply
Only successful applicants will be contacted.