Virtual Reality Gamemaster

We are opening a new Virtual Reality Arcade centre and are looking for someone with exceptional customer service skills and an interest in VR. You should be highly enthusiastic and professional.

You will greet customers, explain the rules and safety of playing in VR. Then monitor the games ensuring customers remain safe and have an amazing experience.

**As a virtual reality game master your duties will include**:

- Providing quality customer service to every player
- Explaining rules and safety measures
- Helping customers with headsets
- Monitoring games ensuring customers are following safety guidelines
- Maintenance of VR equipment, troubleshooting and documentation
- Administrative tasks including maintaining cleanliness, answering phones professionally, assisting customers with bookings and any other needs

**Your skills should include**:

- Interest in VR and basic knowledge of computers
- Previous experience in a customer service role - ideally events/arcade
- Able to work well under pressure and deal with highly excited customers
- Excellent customer service skills
- Reliable, flexible and able to work both alone and as part of a small team

This is a casual position, with flexible shifts available 7 days a week. May lead to a more permanent part time position.

**Job Type**: Casual

**Salary**: Up to $30.00 per hour

Schedule:

- Day shift
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Penalty rates

Application Question(s):

- Please describe your VR interests, knowledge and headsets you have used
- What days of the week are you available to work?

Work Authorisation:

- Australia (required)