Ecommerce Specialist

Join a premium Australian design brand with global presence.
- Drive outlet growth and digital campaign performance.
- Build your eCommerce career in a supportive, innovative team.

**Since 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve.**

Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.
King Living has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Office in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, Singapore, Malaysia, USA, China and Thailand.

At King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.

**The Opportunity**

We’re looking for a proactive and AI-fluent **eCommerce Specialist** to join our Digital team. This role supports digital trading, outlet operations, and omnichannel execution, combining strong eCommerce operations skills with innovative AI-driven solutions.

You’ll collaborate closely with the Omnichannel Manager, eCommerce Coordinator, and cross-functional teams to optimise inventory allocation, improve outlet website performance, and deliver impactful campaigns. This is a fantastic opportunity for someone eager to advance their career in a fast-growing global business.

**The Role**
- Manage website merchandising and content updates using **Shopify and CMS platforms**.
- Build and QA landing pages, category updates, and promotional banners.
- Use **AI tools** to generate, edit, and optimise product descriptions, visuals, and campaign assets.
- Support omnichannel initiatives such as click-and-collect and fulfilment processes.
- Collaborate with the eCommerce Coordinator on campaign execution and trading optimisation.
- Maintain accurate product listings and stock levels across online and outlet channels.
- Monitor inventory, minimise discrepancies, and optimise replenishment.
- Use **AI-powered forecasting** to identify high-performing products and anticipate demand.
- Oversee daily outlet operations, ensuring availability, merchandising accuracy, and campaign readiness.
- Plan and execute campaigns, promotions, and clearance events with Marketing and Sales.
- Use AI to generate creative campaign variations (banners, copy, layouts).
- Analyse campaign performance using AI-driven insights and make recommendations for future improvements.
- Track and report on KPIs including sales conversion, stock turnover, and campaign ROI.
- Use **AI-powered analytics** to create dashboards and generate insights for trading meetings.

**About You**
- 2-3 years’ experience in an eCommerce or digital operations role.
- Strong experience with **Shopify** and CMS platforms; Magento or Salesforce Commerce Cloud is a plus.
- Demonstrated use of **AI tools** (ChatGPT, MidJourney, Canva AI, DALL-E, etc.) in a professional context.
- Skilled at creating and refining prompts for content, imagery, and reporting.
- Strong stock management and inventory control experience.
- Solid understanding of campaign planning, execution, and analysis.
- Basic web development knowledge (HTML, CSS, JavaScript).
- Organised, adaptable, and proactive with strong collaboration and communication skills.
- Curious and eager to explore new digital tools and AI innovations.

**Why You will Love Working with Us**
- **Daily Perks**: freshly brewed coffee from our onsite barista - fuel your day with a perfect cup.
- **Generous Discounts**: handsome employee and family & friends discounts on our premium products.
- **Family First**: paid parental leave to support you through all stages of life.
- **Career Growth**: be part of a fast-growing, innovative company that values your professional development.
- **Collaborative Culture**: join a supportive, values-driven team that celebrates passion, integrity, collaboration and innovation.
- **Fun, Engaging Environment**: regular team events and opportunities to connect, learn and grow.

**Our Values - More than Just Words**

**Passion, Integrity, Collaboration and Innovation** are the heartbeat of King Living. These values guide everything we do, from the products we design to the culture we foster. If you share our values, you will thrive here.

Our hiring decisions are not only based on your experience and skills, but your passion, attitude and alignment to our core values.

**King Living is an equal opportunity employer** — all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status.