Supply Chain Coordinator
24 hours ago
**Inbound Operator - Warehousing & Logistics**
**Location**: Kemps Creek
**Full-Time | Monday to Friday**
We’re looking for a reliable and experienced **Supply Chain Coordinator** plays a crucial role in streamlining supply chain processes while delivering outstanding customer support. This role is responsible for managing customer orders, maintaining accurate system updates in platforms such as **SAP**, **Formosa (WMS)**, and **Transporean**, overseeing inventory control, and coordinating logistics operations to ensure timely and efficient delivery.
**Key Responsibilities**
1. **Customer Service & Order Management**
- Act as the primary liaison for customer communications and order processing
- Accurately process and monitor customer orders, ensuring prompt updates and resolution of inquiries
- Handle complaints and issues proactively to maintain high levels of customer satisfaction
2. **HSSE & Compliance**
- Champion a culture of safety across office and warehouse operations, reinforcing that _“Safety is everyone’s responsibility”_
- Ensure full compliance with all applicable health, safety, security, and environmental (HSSE) regulations
- Promptly report and help resolve safety incidents, implementing corrective actions as required
- Ensure adherence to all **Transwin** policies and operational procedures
3. **System Management & Data Integrity**
- Maintain accurate and up-to-date information in **SAP**, **Formosa (WMS)**, **Transporean**, and other relevant systems
- Ensure data consistency and accuracy across platforms to support informed decision-making
4. **Inventory Management**
- Manage inventory control activities, including cycle counts and reconciliation
- Lead inventory audits and ensure inventory records are up to date and accurate
5. **Inbound & Outbound Logistics Coordination**
- Work closely with warehouse teams to optimize shipping and receiving processes
- Coordinate with transport carriers to align shipments with customer delivery schedules
6. **Documentation & Reporting**
- Prepare and maintain thorough documentation related to shipping, receiving, and inventory transactions
- Generate and analyze performance reports to support continuous improvement in logistics and inventory management
7. **Communication & Cross-Functional Collaboration**
- Build and maintain strong relationships with internal departments and external partners
- Actively participate in team meetings and contribute to process enhancement initiatives
**Professional Experience & Key Competencies**
- Excellent verbal and written communication skills in English
- Minimum of 10 years’ experience in supply chain coordination and customer service, preferably in a logistics environment
- Proficient in **SAP**, **Formosa (WMS)**, **Transporean**, or similar systems
- Highly organized, with strong multi-tasking capabilities and time management skills
- Exceptional attention to detail and strong analytical/problem-solving abilities
Pay: $35.00 per hour
Work Location: In person
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