Multifunctional Attendant

**About the position**

Our Balance team embrace the fitness and wellness lifestyle and industry with enthusiasm. This role is responsible for assisting with the management of front of house reception, inbound sales, and monitoring of gym floor across Mayfield, New Lambton and Cardiff sites of Balance Health Clubs. We are currently seeking a **full time** Multifunctional Attendant to join our Balance team. Duties include but are not limited to:
- Assist with the management of a busy front desk in a professional and energetic manner- Undertake opening and closing procedures- Process payments and balance the till- End of month stock-take- Handle membership enquires- Build and maintain health club relationships- Maintain safe and clean facilities at all times including regular cleaning of gym and equipment- Monitor and report equipment faults for repair

Please note that this role is a full time position and does require availability throughout the week and also on the weekends. Some shifts may be during the day or the evening. Flexibility across the week will be required for this role.

**Certifications required: First Aid, CPR & WWCC#**About you**

You will be member focused, with a passion for health and fitness. You will easily build rapport with members and love to help them achieve their fitness goals. One of your biggest strengths will be the ability to provide exceptional customer service and maintain a clean and safe environment for our guests. Previous experience in a reception/admin environment with basic computer skills in Word and Excel will be highly regarded. You will also strive to maintain a Child Safe environment at all times.

**About us**

Balance is owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation, which prides itself on offering exceptional entertainment, accommodation and dining venues across its five clubs, three hotels. Balance takes pride in exceptional service and has state-of-the-art-health facilities.

We value our staff, which is why we recognise and reward your hard work with our AMAZING staff benefits. **Being an employee of The Wests Group will give you access to the following**perks and benefits**:
**Wellbeing**: First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, community care leave and employee assistance programs (EAP).
**Career**: Certificate III in Hospitality, paid traineeships, and leadership programs.
**Financial**: Paid parental leave, 17.5% annual leave loading, above-award wages and penalty rates, plus 40% off meals for club employees.
**Lifestyle**: Complimentary gym membership as a Balance employee, discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa