
Sales and Guest Experience Coordinator
2 weeks ago
Gurri Wanyarra Wellbeing Ctr Sales & Guest Experience Coordinator
- Full Time
- Great career paths and development with an entrepreneurial organisation
- ** Full time position**:
- Enjoy a great work / life balance with mornings, evenings and weekend rosters
**The Role**The
**Sales and Guest Experience Coordinator **reports directly to the Venue Manager and Area Sales and Guest Experience Manager, who leads a team to deliver exceptional guest experience to all current and prospective guests in line with the Belgravia Leisure Guest Charter. The Sales and Guest Experience Manager will train, develop and be accountable for the performance of Guest Experience Officers and drive all subscription membership results across all programs provided by the facility.
- Train and develop frontline staff to meet sales targets, and deliver exceptional guest experiences in line with Belgravia Leisure’s Guest Experience Charter
- Meet the set new member and growth targets on a daily/weekly/monthly basis
- Provide exceptional guest experience in person and over the phone to existing and prospective members and guests
- Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems
- Assist in lead generation through digital and traditional marketing activities
- Conduct tours of the centre/facility as necessary with the outcome to turn a prospective member/guest to an ongoing member of the facility
- Set rosters in line with the business budgets
- Attending and participating in centre senior leadership meetings and projects
- Compiling and presenting monthly reports
Skillset
- Experience in a sales and customer facing environment
- Experience leading teams in the health, fitness, leisure or recreation industries is highly regarded
- A solid understanding of business needs and processes as pertaining to KPIs, budgets and service standards
- Experienced in motivating teams to reach targets
- A people person with exceptional interpersonal skills
- Experience in using social media platforms
- Flexible to work days/evenings and weekends
- National Police Check and Working with Children Check
- First aid and CPR
- Experience in team leadership, training and development
**The Company**
**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.
We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
-
Sales and Guest Experience Manager
2 weeks ago
Kangaroo Flat, Australia Belgravia Health & Leisure Group Pty Ltd Full timeGurri Wanyarra Wellbeing Ctr - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess the skills and ability to build, develop and lead an enthusiastic team? - This is an amazing opportunity to lead a high performing team to achieve fantastic health and participation outcomes for the community. This is a great...
-
Guest Experience Officer
6 days ago
Kangaroo Flat, Australia Belgravia Health & Leisure Group Pty Ltd Full time**VIC, Gurri Wanyarra Wellbeing Centre - Kangaroo Flat 3555** - Are you passionate about promoting aquatic and leisure activities to the community - Do you possess outstanding people skills with the ability to generate leads - Are you passionate about fitness, love dealing with people and thrive on delivering unbeatable customer service **About the...
-
Retail Sales Assistant
3 days ago
Kangaroo Flat, Australia FAN EVERYDAY WEAR Full time**Fan Everyday Wear**is an Australian brand and company that has been bringing comfortable lifestyle wear for **mature ladies**for more then 25 years. Our company prides itself on our high quality garments and our caring customer service. **Your role**: Fan Everyday Wear has an opportunity open for an experience mature sales assistant in our Bendigo store....
-
Retail Sales Assistant
2 weeks ago
Kangaroo Flat, Australia FAN EVERYDAY WEAR Full time**Fan Everyday Wear**is an Australian brand and company that has been bringing comfortable lifestyle wear for **mature ladies**for more then 25 years. Our company prides itself on our high quality garments and our caring customer service. **Your role**: Fan Everyday Wear has an opportunity open for an experience mature sales assistant in our Bendigo store....
-
Retail Sales Assistant
2 weeks ago
Kangaroo Flat, Australia Nutrition Warehouse Full time**Nutrition Warehouse is looking for a passionate full-time Sales Specialist for our Bendigo store! If you love helping people reach their health and fitness goals, we want to hear from you today. **LIFE AT NUTRITION WAREHOUSE** We are Australia’s leading and largest health & sports supplements retailer! We have **over 100 stores nationwide **and we...
-
Retail Sales Assistant
2 weeks ago
Kangaroo Flat, Australia Nutrition Warehouse Full time**Nutrition Warehouse is looking for a passionate full-time Sales Specialist for our Bendigo store! If you love helping people reach their health and fitness goals, we want to hear from you today. **LIFE AT NUTRITION WAREHOUSE** We are Australia’s leading and largest health & sports supplements retailer! We have **over 100 stores nationwide **and we...
-
Sales Assistant
2 weeks ago
Kangaroo Flat, Australia Smokemart & GiftBox Full timeTenancy 130, Lansell Square Shopping Centre,267 High St, Kangaroo Flat, VIC, Australia, 3555 - Casual **Who We Are** For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive...
-
Casual Sales Assistant
1 week ago
Kangaroo Flat, Australia Petbarn Full timePetbarn, Australasia's leading pet specialty retailer, has over 150 locations throughout Australia and New Zealand. For over 30 years, customers have come to Petbarn for exceptional products, outstanding service, the best advice and an experience second to none! We have exciting career opportunities for people with the right stuff, and who love pets! We are...
-
Lifestyle Coordinator
2 weeks ago
Kangaroo Flat, Australia Benetas Full time**Leisure and Lifestyle Coordinator** - **Located at Benetas Kangaroo Flat, home to 50 residents**: - **Salary packaging benefits (more take-home pay!)**: - **Full time permanent: Monday to Friday opportunity - enjoy weekends off!** **What YOU do matters!** - Do YOU have a flair for Aged Care? If so, join the Kangaroo Flat team as our - **Lifestyle...
-
Retail Sales Assistant
1 week ago
Kangaroo Flat, Australia Nutrition Warehouse Full timeNutrition Warehouse is looking for a passionate casual Sales Assistant to join our amazing team of local legends at our Bendigo store! If you want to help people crush their health and fitness goals and be part of a thriving company - Come and join Team NW! **LIFE AT NUTRITION WAREHOUSE** We are Nutrition Warehouse - Australia’s leading and largest...