Care at Home Coordinator

2 days ago

Maitland, Australia RFBI Full time

**Full-Time Opportunity**

**About RFBI**:
Royal Freemasons’ Benevolent Institution (RFBI) was established in 1880 to help people in need. We are a leading aged care provider with a vision to provide quality aged care services that are accessible by all people and has a positive impact on their lives. RFBI operates 22 residential aged care villages, 21 retirement villages and a range of home and community services across NSW and ACT.

**Position Information**:
We are seeking a compassionate, knowledgeable, and dynamic Home Care Coordinator to support the local community around Maitland and Cessnock. This role will be based within a local retirement village and will involve providing information to residents, growing the local home care business, and working in close partnership with our local service provider. You will be responsible for delivering high-quality care to clients, as well as recruiting and coordinating staff to ensure the best possible outcomes. The position will initially be based in Maitland, with a planned relocation to Cessnock, where you will coordinate services for clients in the Cessnock region.

**On a day to day basis you will**:

- Deliver best practice flexible care for clients in line with the Home Care Standards
- Build strong relationships with our professional partners, clients and their families
- Develop strong professional networks with local stakeholders
- Undertake client assessments, care planning and case management in consultation with the client.
- Lead, manage and support all staff in the delivery of person-centred services
- Participate in Quality Improvement activities
- Achieve budgeted goals whilst leading our people to achieve outstanding results for our clients

**What we look for**:

- Recognised qualification in Aged Care or similar discipline
- Minimum 3 years demonstrated experience in coordinating aged, community, health or social services
- Sound knowledge of Home Care legislation, policies and procedures
- Excellent planning, organisational and management skills
- Exceptional customer service skills
- Experience in leading, developing and managing people
- Problem solving skills and exceptional attention to detail
- Budget management experience
- An understanding of the principles of service coordination and case management, including client centred assessment, planning, provision and evaluation of services
- Solid computer skills including Microsoft Office.
- Available to work 30.4 hours per fortnight and be available for on call as required
- Current driver’s license

**What’s on offer**:

- Work for one of the best providers in the aged care sector
- Attractive hourly rates, conditions and salary sacrifice options
- A friendly and supportive manager, culture & team
- Opportunities for develop and advance your career
- 17.5% Annual leave loading
- Eligible for 'not for profit' salary packaging up to $15,900 Benefits - Increase your package

**Important Information**:

- You must have or be able to obtain a current National Police Check and be willing to undergo a Pre-Employment Functional Assessment to be eligible for the role.
- All applicants must be eligible to work in Australia.
- To be successful you will demonstrate your passion to make a difference in the lives of our residents and to work with them to ensure they receive the highest possible care, tailored to their needs and preferences.

**Applications Close**: 6 August 2025

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