Floor Supervisor

14 hours ago

Parramatta, Australia The Meat and Wine Co Full time

PARRAMATTA

We are seeking a passionate and driven restaurant supervisor to join us on a full time basis. Be supported by our senior management team as you grow, while further developing your skills in training new staff and handling customer's expectations.

The Meat & Wine Co forms part of a vibrant and international team. Established in 2000, The Meat & Wine Co prides itself in providing an exceptional and unique steakhouse dining experience. The Meat & Wine Co has a unique atmosphere and ambience which is dedicated to our African heritage whilst still having reference to Australian surroundings.

Day to day responsibilities:

- Lead, manage and monitor your team on a day to day basis
- Daily procedures for opening & closing the restaurant are adhered to
- Continually maintain high production, productivity and customer-service standards
- Following & ensuring company policies & procedures are implemented
- Handling guest feedback

What we are looking for:

- At least 2 + years' supervisory experience in a similar role within the hospitality/restaurant industry
- Experience in maintaining budgets and an understanding of financials, profit & loss and working in line with company objectives and KPI's
- The ability to work a rotating 7- day roster
- Great leadership qualities along with the ability to inspire, train and develop the team
- Cashiering Experience
- Exceptional communication skills with employees, customers and clients.
- Ability to drive a service excellence with a keen eye for detail
- Knowledge of operations within a restaurant environment
- Qualification in hospitality would be an advantage for this role

You will report to the Restaurant Manager and be responsible for maintaining a high service standard while observing our company culture and values. You will also receive on the job training within each department and further training in management to ensure complete knowledge of the restaurant operations.

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- Rotating roster

Supplementary Pay:

- Overtime pay
- Tips

Application Question(s):

- Annual salary expectation?

**Experience**:

- Floor supervisor: 1 year (required)

Work Location: In person

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