Full-time Retail Sales Assistant

5 days ago

Rockingham, Australia Total Tools Full time

Rockingham WA, Australia
- Full Time Role with Australia's Ultimate Tool Shop
- Ongoing Product Training in Market Leading Brands like Bosch, Makita, Milwaukee.
- Join a Growing Business and Make a Difference in the Exciting Tools Industry.

**Total Tools Rockingham** is looking for a **Full Time Commercial Sales Assistant,** who has a real passion for tools & trades. This is an exciting and rare opportunity for you to develop your professional sales craft and assist the Business Development Manager in driving the sales strategy

This position will suit a motivated individual who has previous retail experience looking to expand their knowledge of sales working within a dynamic retail environment with solid growth. As our Commercial Sales Assistant, you will be assisting the Business Development Manager in providing the highest level of customer service and sales to current, new, and potential account customers to enable the store to exceed customer expectations and support meeting the overall store performance levels.

**What will you be doing?**
- Prepare quotes for commercial and account customers.
- Stock follow up for commercial customers.
- Customer calling to further develop existing relationships.
- Identify product requirements of existing commercial account base.
- Organise freight for orders to customers.
- Raise sales orders.
- Pick customer orders from shop floor.
- Assist on sales floor during busy and promotional periods.
- Assist in preparing commercial customer event days.

**Does this sound like you?**
- Available full time Mon to Friday, occasional overtime.
- Knowledge of tools and their use.
- Exceptional phone manner.
- Experience preparing quotations.
- Experience in following through projects to full completion.
- Retail experience.
- Strong verbal and written communication skills, with an eye for detail.
- Comfortable with technology - computer literacy is a must, pronto experience desirable along with a professional phone manner.

**Why work for us?**

For 30 years, **Total Tools** has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values
- **One Team, own it & Get it Done, Customer First & Be the Difference**

We also offer:

- Competitive salary, and all the tools to do your job
- Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
- Commitment to ongoing job security, development, and growth

**All that is left to do is to to join the Total Tools team**

**Type**: Sales / Customer Service

**Category**: Retail Team

**Reference ID**: JK000172

**Date Posted**: 15/09/2025

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