Supervisor at The Pancake Parlour
1 week ago
We are stacked with opportunities At The Pancake Parlour we provide:
- Amazing discounts on our Lovely menu itemsCareer development - our CEO, HR Manager, Director of F&B and many of our Restaurant Managers began their careers with us as waiters, kitchen hands or Supervisors
- The opportunity to gain valuable experience in areas like leadership - learn skills that are transferable to any industry
You will thrive in this role if you:
- Are a natural people person with a flair for customer service
- Are a big believer in putting the customer at the heart of everything you doEncourage a positive and fun team culture
- Enjoy being a team leader
- Have experience working in hospitality (previous supervisory experience advantageous)
- Aren't afraid to get on the tools and get your hands dirty
The Supervisor's main focus is:
- Ensuring that all customers receive excellent service. They also have accountability for the following statistics on their shifts:
- Cost of wages
- Average spend per customer
- Total gross profit
- Number of up-sells and second orders
**Benefits**:
- Free drinks
- Free food
- Professional development assistance
- Referral program
Schedule:
- Public holidays
- Shift work
- Weekend availability
Supplemental pay types:
- Penalty rates
- Performance bonus
- Tips
Work Authorisation:
- Australia (required)
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