Restaurant Supervisor

Coordinate daily Front of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations

**Job Type**: Casual

**Salary**: From $30.00 per hour

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- Penalty rates

Ability to commute/relocate:

- KINGSCLIFF, NSW 2487: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Restaurant management: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person