Field Service Representative

6 days ago

Gympie, Australia Employment Matters Full time

**The Opportunity**:
An opportunity is available in the Gympie region for a highly professional, self-motivated and customer service focused person to join the award-winning Rent The Roo service team to assist with the development of customer relations and the delivery of quality service to clients.

**About Rent The Roo**:
Established in 1976, Rent The Roo has continued to develop into a progressive and market leading rental business delivering the best in customer service while providing appliances, furniture and technology to their approved client base.

**The Benefits**:
Choosing to be a part of the future success of Rent The Roo will open the door to many benefits including:

- An attractive salary package that is reviewed every 6 months where KPI’s are met
- Team performance incentives
- A fully maintained Mercedes Sprinter van
- Mobile phone, iPad and uniforms
- A high level of workplace autonomy
- A Monday to Friday working week
- A no-work Christmas / New Year holiday period
- A comprehensive induction and on-going training programme
- Personal mentoring from other successful team members and the business owner
- A caring workplace culture

**The Duties**:
The duties will be diverse be focused on assisting clients by:

- Delivering and installing rental items
- Attending to warranty, service and repair requirements
- Inputting data and customer information into the client relationship management system
- Capturing leads in the field to pass to the sales team for follow up
- Travelling within the Gympie, South Burnett and Sunshine Coast regions
- Closely managing your schedule and coordinating with the rest of the team to maximise time effectiveness and the delivery of quality customer service
- Other duties as needed to support a successful whole-of-team strategy

**The Person**:
Applicants will need to be able to demonstrate:

- An established background in customer service, sales or marketing
- Proven technology and computer skills
- A strong team orientation that is focused on results
- The ability to work autonomously from on-the-road or from a home office environment
- A current driver licence
- Off-road parking facilities for the company van
- A clear criminal history with the willingness to undergo a pre-employment police check

Although not essential requirements, preference will be shown to applicants also able to offer:

- Rental industry or finance service industry experience
- Experience in the use of Salesforce and MS Office software packages

**Applications**:
Applications should include a current resume and be submitted directly from this website

**Enquiries**:
Enquiries may be directed to Employment Matters on 0429 000 139 or 0416 725 389

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