Swim School Manager

2 hours ago

Brisbane, Australia City Venue Management Pty Ltd Full time

Are you passionate about working with kids and promoting active lifestyles? Do you want to make a meaningful impact in children’s lives through movement and connection?

Join us at Rackley Swimming and City Venue Management at our Chermside location. With an exciting water park and a strong local community, this centre is one of our most vibrant facilities. Our culture is built on service excellence, operational quality, and long term community impact. You will step into a leadership role managing the swim school team and programs while reporting to the Facility Manager who oversees broader facility operations.

**The Role**

- Lead and develop the swim school team to deliver excellent customer service and high quality swim instruction from infants through to squad levels
- Manage swim school rosters, scheduling, and daily program operations
- Drive enrolments through proactive community engagement and relationship building
- Ensure compliance with safety protocols, child protection requirements, and pool operations. Full training will be provided
- Act as the face of the swim school, building trust and loyalty with families and the local community
- Collaborate with the Facility Manager to support overall facility success

**About You**

We welcome applicants who can demonstrate the ability to:

- Lead, motivate, and develop a team to deliver high quality swim instruction and customer service
- Manage rosters, scheduling, and swim program operations efficiently
- Build strong relationships with families, the local community, and internal stakeholders
- Drive enrolments through proactive communication, marketing, and engagement initiatives
- Work collaboratively with the Facility Manager to support overall facility success
- Demonstrate strong organisation, problem solving, and decision making skills
- Maintain a people first mindset, ensuring a positive and safe environment for staff and customers

Experience in the aquatics or swim school industry is preferred but not essential. What matters most is your ability to lead, organise, and inspire a team while delivering exceptional experiences. Availability at least one day on the weekend is required.

**Qualifications**

All CVM employees must hold a valid Paid Blue Card. You will also need to be willing to obtain, at your own cost, the following qualifications. We can assist with enrolling and offer a staff discount:

- Swim Teacher and Water Safety qualification
- First Aid
- CPR and Pool Lifeguard certifications

**The Perks**

- Be part of a high impact swim school at Chermside, a centre known for its fun atmosphere and popular water park
- Career pathways and leadership development opportunities across 42 aquatic and leisure sites within CVM
- Generous perks including Fitness Passport, 50 percent off Learn to Swim Lessons, and 20 percent off qualifications through AMPD Academy
- A supportive workplace focused on safety, quality, and community values

**How to Apply**

**Our Commitment to Safety**

Child safety is paramount at CVM. We are unwavering in our commitment to the health, safety, and well being of every person who visits our facilities. We maintain a safe and comfortable learning environment, adhering strictly to all relevant policies and procedures. Our proactive and preventative approach includes regular and extensive training and development, informed by our core values and our partnership with Child Safeguard, the leading independent child protection experts in our industry.

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