Bell Attendant

**Company Description**:
**BETTER BEGINS HERE**

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

**The role**

The role of Bell Attendant is a fast-paced, customer service orientated position which will give you invaluable exposure to Crown Melbourne’s hotel procedures and systems.

We’re seeking an enthusiastic and dedicated individual to join the Crown Promenade Bell Services team.

In this role, you’ll provide joyful experiences through your genuine care for guests. As well as:

- Greet guests and visitors on their arrival and departure from Crown Promenade.
- Deliver, collect, and store luggage safely and securely in a timely manner and valet park guest vehicles.
- Maintain impeccable customer service standards within a premium hotel environment.

**About you**

You’ll bring the following:

- Unrestricted Australian Driver’s License (full Manual Driver's License would be advantageous).
- Previous experience in a customer service environment, ideally in a similar position with strong communication skills and time management abilities.
- Full, unrestricted Australian working rights.
- Responsible Service of Alcohol certificate, or ability to obtain one.

**Additional Information**:
This role requires you to have flexibility to work across a 24/7 roster including weekends and public holidays and overnights.

This role requires a valid Victorian Responsible Service of Alcohol (RSA) and a copy of the certificate to be submitted during the recruitment process. If you don’t hold a current RSA, please visit RSA Training in Victoria to explore how to obtain one.

**What you can expect from us**

On top of exciting career possibilities, we offer better exposure to experiences and learning.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.