Lending Specialist

Posted: 30/09/2025

Closing Date: 28/10/2025

Job Type: Permanent - Full Time

Location: Collingwood or Moe

Job Category: Banking and Financial Services

Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks.

**Why join us**
- We have big plans to become Australia’s leading purpose-driven bank.
- As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, balancing profit and purpose.
- Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
- We offer flexible working options, competitive salary and 13% super.
- Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
- We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
- We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
- We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
- We care for a conservation reserve - where we work with key partner organisations to protect threatened species and involve staff in conservation.

**What you will be doing**
- Provide customers with appropriate products and services that meets their needs
- Action requests for credit assessment tasks such as valuation requests, lenders mortgage insurance, first homeowner grants and security verification
- Assist to develop long-term mutually rewarding relationships between Bank Australia and its stakeholders, including customers, internal departments, and the banks broker network
- Remain abreast of legislation governing lending and impact on day-to-day loan processing
- Regularly review loan procedures and policy, recommend areas for improvement
- Process loan assessments for the TPD Lending Team (broker introduced lending) or internal branches/departments as well as assist with commercial loan assessments or reviews

**What you will bring**
- Experience assessing, recommending and processing loans
- Knowledge of, or the ability to quickly learn, lending policies and procedures
- Knowledge of lending legislation (e.g. National Credit Act and Privacy Act)
- Demonstrated ability to provide financial products to meet customer needs
- Excellent communication (verbal and written) and interpersonal skills - Effective decision making skills and ability to investigate and follow up queries
- Ability to work independently as well as part of a team
- Ability to multitask and work under pressure
- Knowledge of Bank Australia’s products and services is highly regarded
- Empathy to the customers’ financial situation
- Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.