Library Officer

**Location**:Broadmeadows

**Role Type**:Full Time Ongoing

**About The Role**:
Reporting to the Library Manager, the **Library Officer **supports the customer service functions of the library services at Bendigo Kangan Institute.

You will be performing range of customer services duties such as answering queries, managing the library help desk and locating resources for our customers. It will also include providing front-facing (and virtual) tech support to our students and staff. For detailed responsibilities, please refer to the position description. Impeccable customer service and exceptional stakeholder management is essential in this role.

**We are excited about you because you have**:

- A diploma in information management, knowledge management and/or; significant work experience in a customer service role
- Victorian Certificate of Education (VCE) is required with some relevant work experience, or a suitable combination of lesser qualifications and relevant experience.
- Current Victorian driver's licence, as some travel may be required from time to time

**We can offer you**:

- Flexible work options
- Free onsite parking for most campuses
- Professional development programs
- Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
- The opportunity to do meaningful and challenging work that makes a positive social impact
- Build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia

**Things we will require from you**:

- Current Police Check
- Certified Right to Work document - Passport/Visa/Citizenship or Birth Certificate
- Certified vocational qualifications and certified transcripts (as listed in Resume and relevant to the position)
- COVID-19 vaccination certificate or a valid medical exemption

**About us**:
Bendigo Kangan Institute are the TAFE trading brands of Bendigo TAFE and Kangan Institute. As one of Victoria's largest TAFE providers, we want to stand out from the crowd with our state-of-the-art training centres offering a wide range of courses in a variety of fields.

VETASSESS and eWorks are also part of our wider organisation. VETASSESS is Australia's leading assessment partner and eWorks designs, builds and supports online learning.

We want to make a real difference for our students and communities, and we give people the opportunity to be the best they can be each day. We are a flexible, innovative, and dynamic place of learning and working with a rich multicultural atmosphere.

Position description below for your reference outlining key responsibilities of the role.

For further information regarding this outstanding opportunity, please contact Daniel Radford
- NOTE: BKI reserves the right to withdraw this advertised position at any stage._