Concierge

JLL supports the Whole You, personally and professionally.

Job Ad - Concierge - REQ337363
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
Are you a customer service-oriented professional looking for an exciting opportunity to be the face of a prestigious client organization? Join our team as a Concierge/Facilities Services Support and deliver exceptional reception and facilities services in Barton, ACT for the Department of Foreign Affairs and Trade (DFAT).

**An Overview of the role**:
Provide superior customer service, acting as the first point of contact for clients and guests
Manage visitor check-ins and oversee the visitor management system
Coordinate and organize events
Offer technical support for various facilities
Maintain a tidy and presentable front-of-house area
Assist with back-of-house concierge and facilities duties
Build positive relationships with clients, contractors, and consultants
Collaborate with JLL Facilities Management and Project teams for successful service delivery
Proactively engage with senior staff and stakeholders to achieve key performance indicators and service level agreement targets

**Sounds like you? This is what we are looking for**:
Professional presentation and high attention to detail
Competency in Microsoft Office Suite
Ability to liaise effectively with high-level personnel and general client staff
Strong problem-solving and organisation skills
Self-motivated and able to work independently
Flexible and adaptable to changing situations
Strong verbal and written communication skills in English
Demonstrate honesty, trustworthiness, and the ability to maintain confidentiality
Australian Citizenship is essential for this role due to client demands, NV1 clearance will need to be held/obtained upon commencement

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.