Parts Interpreter

4 days ago

Perth, Australia WesTrac Full time

**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**

Reporting to the **Operations Manager - Operation Support** the **Parts Interpreter **will play an integral part in supporting our regional branch network from Perth.

You will possess the ability to interact with our customers and deliver a high level of customer service; responding promptly to our customer inquiries and resolve our customer requirements, issues or complaints. You will have the ability to interpret technical parts enquiries from customers utilising expert technical and Caterpillar/Original Equipment Manufacturer (OEM) systems knowledge. Working in collaboration with your branch colleagues to ensure a great customer experience.

You will also provide support to your branch colleagues assisting with general enquiries or resolving issues with internal stakeholders based in Perth on their behalf.

**Location**: Perth based in South Guildford, however you have the opportunity for site visits and providing leave coverage to our Kalgoorlie and Port Headland Branches, so some travel will be required during these periods.

**Roster**:5:2Monday to Friday 50-hour week, (your roster will include working on public holidays)

**To be successful the following is required**:

- Previous experience within a similar customer service role
- Excellent customer service skills with the ability to build and maintain successful working relationships
- Demonstrated problem-solving skills with the ability to understand and resolve problems.
- Excellent time management skills and the ability to manage multiple tasks in a high-pressure environment
- High level attention to detail with demonstrated data entry experience
- Excellent communication skills

**What we offer**:

- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program.
- Job security with a consistent pipeline of work.
- Unrivalled training and development via The WesTrac Institute.
- Fantastic team environment and inclusive work culture.
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more.
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options.

**If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today

  • Auto Parts Interpreter

    2 days ago

    Greater Perth Area, Australia Genuine Parts Company Full time $60,000 - $90,000 per year

    Assist our DIY and trade customers with technical product support, and impart your knowledge. Lead trade sales and build the credibility of the store.Rare Sparesis the leader in the Australian Classic Holden & Ford restoration market and prides itself on exceptional customer service and quality products.If you're looking to join a company where recognition...

  • Parts Interpreter

    2 days ago

    Perth, Australia Velocity Truck Centre Full time

    Attractive Hourly Rate + Paid overtime + Bonus - Work with global brands of Mercedes-Benz, Freightliner and Fuso with advanced - Product training and career development opportunities **Your next opportunity** Velocity Truck Centres are seeking a Parts Interpreter to fill a full-time position based at our dealership, Daimler Trucks Perth. As a Parts...

  • Parts Interpreter

    13 hours ago

    Perth, Australia Velocity Truck Centre Full time

    Permanent, full-time opportunity based at Perth Airport - Rostered hours between 8.00am - 5.00pm - Attractive hourly rate + overtime + bonus **Your Next Opportunity** **Daimler Trucks Perth** are seeking a service driven and collaborative **Parts Interpreter** to join our team! As the face of our department, you will be responsible for responding to...

  • Parts Interpreters

    4 days ago

    Perth, Western Australia Corestaff Perth Full time $40,000 - $70,000 per year

    We currently have a fantastic opportunity available for an enthusiastic, multi-skilled individual to join the Parts team as a Parts Interpreter.In this on-going position, you will be responsible for promoting and building strong customer relationships through high quality customer service that focuses on providing effective and accurate...

  • Parts Interpreter

    7 days ago

    Perth, Australia Epiroc Group Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Parts Interpreter Functional area: Marketing & Sales Onsite or Remote: Onsite Country/Region: AU City: Perth Location: Perth, WA, AU, 6000 Date of posting: Nov 12, 2025 RCT is a global Smart Technology company with a rich history in the mining and industrial...

  • Parts Interpreter

    4 days ago

    Perth, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Parts Interpreter

    12 hours ago

    Perth Airport, Australia Velocity Vehicle Group Full time

    Fast paced customer service focused position - Product training and career development opportunities - Flexible hours of work **_We are seeking _** **someone with administration, and organisational skills who can respond efficiently to all customer and workshop enquiries.** - **Fast paced customer service focused position**: - **Product training and career...

  • Spare Parts Interpreter

    1 week ago

    Perth, Australia Komatsu Forklifts Australia Full time

    Permanent full-time opportunity within a strong global brand that is well renowned for their quality products. - Work Monday to Friday with a strong emphasis on work/life balance - Supportive leadership and management with an open-door policy - Komatsu Forklifts Australia promote, sell, hire and service the full range of Komatsu forklifts with niche products...

  • Parts Interpreter

    2 weeks ago

    Perth, Australia Tecside Group Full time

    Are you mechanically minded with a keen interest in power generation equipment? Do you possess excellent customer service skills? If so, we have an exciting opportunity for you! **Responsibilities**: - Interpreting parts for motors and generators used in mining and marine industries - Assisting customers with their parts inquires aswell as the workers in...

  • Parts Interpreter

    1 week ago

    Perth WA, Australia EPIROC Full time $60,000 - $90,000 per year

    RCT is a global Smart Technology company with a rich history in the mining and industrial sectors. We are a leading provider of Automation and Control solutions for all mobile equipment in the mining industry, offering an extensive range of solutions across five sub-brands. Our innovative solutions deliver increased productivity, profitability, and safety to...