Retail Operations

6 days ago

Broadbeach, Australia Valiram Full time

**Join Our Pacific Fair Team as a Merch Flow Supervisor**

Are you passionate about product presentation and creating a seamless shopping experience? Do you thrive in fast-paced environments and enjoy leading a team to success? We’re looking for a **Merch Flow Supervisor** who’s ready to take charge and help drive results through flawless execution and inspiring leadership.

**About Us**

At **Valiram**, Asia-Pacific’s premier retail specialist, we believe our people are the foundation of our success. Join a high-performing team representing one of the world’s most iconic brands—**Victoria’s Secret**. We celebrate confidence, empowerment, and individuality, offering premium products and innovative retail experiences.

**What You’ll Do**

As our **Merch Flow Supervisor**, you’ll be at the heart of store operations, ensuring the sales floor is full, organized, and ready to delight every customer. You will:

- Lead back-of-house operations with a strong focus on efficiency and accuracy
- Support the Sales Leadership Team in achieving total store results
- Coordinate and prioritize merchandise processing and replenishment
- Ensure all styles, sizes, and colors are consistently represented on the floor
- Partner with Visual and Category Leaders to execute merchandising strategies
- Maintain high standards for backroom and understock organization
- Ensure compliance with operational procedures including damages and testers
- Analyze inventory and performance reports to identify opportunities and take action
- Reinforce a shrink-aware culture through strong organization, accountability, and associate engagement

**What You Bring**
- A passion for retail and delivering exceptional customer experiences
- Previous experience leading or supporting teams in retail operations or merchandising
- Strong organizational, planning, and communication skills
- A proactive, solutions-focused mindset and a drive for continuous improvement
- Ability to use tools and data to drive decisions and improve performance

**Physical Requirements**

This role requires physical strength and stamina. Applicants must be comfortable with:

- Lifting, carrying, and moving boxes of merchandise (up to 15kg)
- Working on their feet for extended periods
- Performing tasks that involve bending, stretching, and climbing ladders

**Why Join Us?**
- Be part of a collaborative, customer-centric culture
- Work alongside a passionate and high-performing team
- Gain valuable leadership experience in retail operations and merchandising
- Contribute to a brand that celebrates innovation, beauty, and excellence

**Note**: This is a **full-time position** and **requires Australian working rights**.

Pay: From $26.00 per hour

Expected hours: 38 per week

**Benefits**:

- Employee discount
- Referral program

Schedule:

- 8 hour shift
- Rotating roster

Supplementary Pay:

- Overtime pay
- Penalty rates

Work Location: In person

Application Deadline: 04/07/2025

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