Sales Consultant

**Sales Representative - Couriers, Taxi Trucks & Permanent Hire**

**Qualifications, Responsibilities, and Expertise Required**

Introduction

In today's fast-paced business environment, efficient logistics and transportation solutions are critical. Companies rely on experienced sales representatives to manage and promote courier services, taxi trucks, and permanent hire solutions. This document outlines the qualifications, responsibilities, and expertise required for a successful career in this role.

**Qualifications**:
Industry Experience

Technical Skills

Proficiency in using logistics software, customer relationship management (CRM) tools, and other relevant technology is crucial. Familiarity with route planning, scheduling software, and tracking systems is also important.

Soft Skills

Effective communication, negotiation, and interpersonal skills are vital for building and maintaining client relationships. Sales representatives must be able to articulate complex logistics solutions clearly and persuasively.

**Responsibilities**:
The role of a sales representative in this industry involves a diverse range of responsibilities. These include identifying potential clients, understanding their specific needs, and providing tailored logistics solutions.

Client Acquisition and Management

Sales representatives are responsible for identifying and cultivating new business opportunities. This includes researching potential clients, making initial contact, and establishing long-term relationships. They must be adept at understanding client needs and offering customized services that meet those requirements.

Sales Strategy and Execution

Developing and implementing effective sales strategies is a key aspect of the role. This involves setting sales targets, creating marketing materials, and conducting presentations to showcase the company's services. Sales representatives must be proactive in following up on leads and closing deals.

Coordination with Operations

Collaboration with the operations team is essential to ensure that client requirements are met efficiently. Sales representatives must communicate client expectations clearly and work closely with logistics coordinators to ensure timely and accurate service delivery.

Market Analysis and Reporting

Staying informed about market trends, competitor activities, and industry developments is crucial. Sales representatives must conduct regular market analysis and provide detailed reports to management. This helps in refining sales strategies and improving service offerings.

Expertise Required

Expertise in the couriers, taxi trucks, and permanent hire sector extends beyond basic qualifications and responsibilities. It involves a deep understanding of the industry's nuances and the ability to navigate its challenges effectively.

In-Depth Knowledge of Services

Sales representatives must have a comprehensive understanding of the different types of courier services, taxi truck operations, and permanent hire solutions. This includes knowledge of various vehicle types, delivery times, and special handling requirements.

Regulatory Compliance

Understanding and adhering to industry regulations and standards is critical. Sales representatives must ensure that all services comply with legal requirements, including safety standards and environmental regulations.

Customer-Centric Approach

A customer-centric approach is essential for building trust and loyalty. Sales representatives must prioritize client satisfaction by providing reliable, efficient, and cost-effective logistics solutions. This involves regular communication, prompt issue resolution, and continuous service improvement.

Problem-Solving Skills

The ability to anticipate and address potential problems is crucial. Sales representatives must be proactive in identifying issues and implementing effective solutions. This includes managing delivery delays, handling customer complaints, and ensuring service consistency.

Conclusion

A successful sales representative in the couriers, taxi trucks, and permanent hire sector is a blend of a skilled salesperson, a knowledgeable industry expert, and a dedicated customer advocate. With the right qualifications, experience, and expertise, they can drive business growth, enhance client satisfaction, and contribute significantly to the company's success.

Pay: $70,000.00 - $80,000.00 per year

**Benefits**:

- Salary packaging

Schedule:

- Monday to Friday

Supplementary Pay:

- Commission
- Performance bonus

**Experience**:

- Working towards sales targets and KPIs: 2 years (required)
- Sales: 2 years (preferred)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Smeaton Grange, NSW 2567