Team Supervisor

1 week ago

Adelaide Region SA, Australia HAYS Full time

Join a Federal Government Call Centre as a Team Supervisor within a highly respected Department

**Your new company**
This Government Department’s focal point is about collaborating people, policies and programs in order to make a difference in the lives of thousands of Australians every day. Based in the CBD, this organisation is supporting people in need. They are seeking multiple team supervisors to join their CBD based Contact Centre.

**Your new role**
As a Team Supervisor you will be performing a number of front line activities for the mentoring and running of your team of 10-15 front line customer service officers. This will include, leading from the front in the delivery of exceptional customer service to callers, providing clear direction, support and guidance to the team through effective coaching and mentoring, including the preparation and delivery of training and allocating workloads. You will also provide support to the wider team by assisting in projects, identifying and working to implement change in processes and policy and work closely with team manager and assistant directors to respond and provide strategic direction.

**What you'll need to succeed**
- Previous experience working within a Contact Centre
- Demonstrated ability in coaching a team to achieve an exceptional customer experience
- The ability to work autonomously and sound judgement in making decisions
- Initiative, flexibility, and resilience
- Experience contributing to results as part of an operational management team
- The ability to work cohesively and productively across multiple IT platforms
- Exceptional communication skills with the ability to tailor communication delivery and resolve issues

**What you'll get in return**
An ongoing casual assignment, with a competitive hourly rate of $49 + Super. Offering the opportunity to work within a highly respected Government department, you will work within a supportive team environment, where no day is the same.

Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of superannuation fund
- Online timesheet submission and approval
- No hidden fees or costs for our services
- Regular contact with local Adelaide consultants throughout the duration of your assignment

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2710845

  • Team Supervisor

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    Leading Asphalt Company Seeking Team Leader **Your new company** Our client is a national concrete and asphalt specialist, renowned for their service, expertise, and dedication to sustainability. Their Gepps Cross team is growing, and they’re looking for an experienced lab technician who can supervise a team of field and lab techs. **Your new role** Your...

  • Supervisor

    7 days ago

    Adelaide Region SA, Australia Cranfield Group Full time

    Newly awarded subdivision project local to Adelaide area - Regular salary reviews, healthy pipeline of projects, progressive opportunities - $115k + $125k + Super + Vehicle Supervisor Land Development, Bulk Earthworks and Drainage $115k - $125k per annum + Super + Vehicle Adelaide, South Australia Cranfield Group is representing a mid-tier civil...

  • Vfx Supervisor

    2 weeks ago

    Adelaide Region SA, Australia Moving Picture Company Full time

    Company Description The Moving Picture Company (MPC) is a global creative studio with a single goal: to create experiences that move people. With decades of storytelling experience, we are perpetually pushing the limits of what is technologically and artistically possible to tell visually stunning stories. MPC continues to lead in an ever-evolving...

  • Vfx Supervisor

    4 days ago

    Adelaide Region SA, Australia Moving Picture Company Full time

    Company Description Moving Picture Company (MPC) is a global VFX studio with decades of storytelling experience across the feature film and episodic industries, with award-winning highlights including The Lion King, 1917, The Mandalorian, and Wandavision. MPC’s global network of artists is constantly innovating to bring unimaginable ideas to life through...

  • Supervisor

    1 week ago

    Adelaide Region SA, Australia Bluefin Resources Full time

    **Accommodating hybrid working structure and flexibility**: - **Nationwide network of expertise to leverage**: - **Competitive salary, modern office building and great culture** This hot-shot mid-tier Professional service firm is on the look out for a Supervisor to join their top performing team.. *** **What makes this the place to work for**: This...

  • Site Supervisor

    2 weeks ago

    Adelaide Region SA, Australia Osmoflo Full time

    You crave an environment where your mind can run free. Where technical challenges force you to grow and no day is ever the same. Welcome to Osmoflo. Here, finding better technical solutions is just something we've come to expect. We're always looking for something new. Unexpected. It means you'll have to push yourself. Becoming the best in water treatment...

  • Supervisor

    2 weeks ago

    Adelaide Region SA, Australia Diona Full time

    **Join us. Realise your best career, here.** As a Supervisor at Diona you will be responsible for the management of a variety of utility and services projects across the Adelaide region. You will have a safety-first approach and will lead and motivate your team to ensure we are always delivering exceptional outcomes for our clients. This is position is...

  • Security Supervisor

    4 days ago

    Adelaide Region SA, Australia Downer Group Full time

    **A new name, a bright pathway ahead** Part of Downer Group, our newly formed Social Infrastructure and Citizen Services (**SI&CS**) business unit brings amazing capability to the people of Australia and New Zealand and what matters most to them. We run hospitals, manage client data centres, maintain many social infrastructure, and we are a trusted advisor...

  • Site Supervisor

    1 week ago

    Adelaide Region SA, Australia Templeton Built Pty Ltd Full time

    Company Overview: Templeton Built is a renowned construction company specialising in the construction of high-end architectural homes and extensions in Adelaide, South Australia. With a commitment to quality craftsmanship and client satisfaction, we have built a strong reputation for delivering exceptional construction projects. Job Description: We are...

  • Supervisor

    1 week ago

    Adelaide Region SA, Australia AssetOn Group Pty Ltd Full time

    Wednesday to Saturday Roster - 3 month initial contract - Staff & Subcontractor Roles - Your choice! - **Opportunity for permanent placement**: - **Adelaide based** **ABOUT THE ROLE** AssetOn are currently recruiting an experienced Supervisor based out of Adelaide for a reputable recycling company! The role entails: - Provide supervision, training,...