Shift Technician

**Shift Technician - Critical Services, Data Centre
- Burwood**

**Job ID**
- 226060

**Posted**
- 24-Jun-2025

**Service line**
- GWS Segment

**Role type**
- Full-time

**Areas of Interest**

Data Centers, Engineering/Maintenance

**Location(s)**

Sydney - New South Wales - Australia

**About the job**:
To provide high quality facilities management and operational services to the CBRE's client Data Centres with the view of maintaining business continuity and limiting unplanned down time in accordance with agreed parameters. In addition, to reduce and mitigate the likelihood of any financial impact to CBRE by adhering to agreed operating procedures and protocols at all times while also proactively identifying such risks and communicating these risks including proposed solutions formally to the client and CBRE management.

The prime role of the Critical Services Technician is to maintain power and air-conditioning to the critical computer rooms (data halls). Fundamentally, the basic duties are to manage and control the facilities management strategy of the Data Centre, maintaining 24/7 continuity of utilities, being: electricity, gas, air-conditioning, heating, water, sewerage, drainage, cleaning and waste management.

CS Technicians may from time to time be required to provide assistance with shift coverage at alternatively.
- Data Centre locations: George street,
- Burwood 2134
- Parking on site provided
- 4 on, 4 off - 2 Days and 2 nights - 5:30 am /5:30 pm (12 hours rotating shift)
- Full time Role
- Corporate Data Centre
- Full time on site role

The most critical task for CS Technicians is responding to emergencies, which may require manually switching over to redundant or backup plant services. During emergencies, adherence to operating procedures is critical and ensuring safe isolation of equipment is vital. For this reason, all CS Technicians will participate in developing and formalising all site operating procedures and will participate in regular reviews of all site operating procedures.

Each CS Technician will be required to work shift rosters and overtime to support the 24/7x365 days per year operating requirements of the Data Centres. With the commitment to generate efficiencies, current roster programs may vary or be altered to meet the dynamic requirements of the Data Centre operations moving forward.

All CS Technician’s will report to the nominated Critical Service Supervisor who will predominantly be available during day shifts Monday to Fridays. Both the Account Manager and the Critical Facilities Engineer will be available for support and assistance 24/7 x 365 days per year and as required.

**What You'll Do**:

- Adhere and support the facilities management strategy for the client contract
- Oversee the facilities management service, which encompasses ad hoc maintenance, fire, mechanical, electrical support and, following environmental safety guidelines to ensure business continuity is maintained.
- Manage site operations to ensure continuity of property services with minimum disruption to the client’s business operations.
- Perform hours of operations to provide site coverage as necessary, including working shift rosters to achieve full staff coverage of sites.
- Raise work permits (including Tag out, Confined spaces, High Voltage, Fire Isolation, and Hot Works requirements), sign off work permits and collaborate with various groups to optimise the work schedule.
- Where required conduct and document client meetings with appropriate work stream leaders, contractors,
- Conduct required property and operational inspections and review property operations to ensure cost effectiveness and business continuity is maximised.
- Report and recommend technical and operational initiatives.
- Perform risk assessments where required to support site risk reduction strategies
- Articulate and live the CBRE culture, set an example by modelling the required behaviours and hold others (employees and peers) accountable for their actions by identifying and acting on behaviour which is inconsistent with agreed standards.
- Comply with all systems and training, CBRE systems and training requirements used to meet its health and safety obligations.
- Work safely and not put themselves or anyone else’s health or safety at risk by their acts or omissions.
- Comply with CBRE Environmental policies,and adhere to procedures and work instructions that are relevant to their activities.
- Operate in a manner that will minimise any adverse environmental impacts associated with their activities.
- Ability to research, learn, and perform operational duties (switching, isolating, fault rectification, incident recovery, etc) to ensure equipment viability with minimum supervision.
- Create and nurture on-site Client and stakeholder relations.
- Some routine maintenance and monitoring tasks, Examples of items (Various Meter and UPS readings, Chiller Plant Monitoring, Replacement of Lights, New Tap Off Boxes, Basic Facilit