Volunteer Emergency Services Team Member

Start your mission volunteer experience with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.
- Key tasks
- Key Activities and expectations of role
- Start of shift
- All volunteers must sign in before commencing tasks
- All volunteers must wear protective clothing (ie aprons and non-slip, closed-toe shoes) and equipment (ie gloves) to commence their tasks
- When provided, volunteers must wear branded clothing (not always available at all locations)
- Pre service preparation
- As directed by Site Team Leader, set up the catering site to ensure it is suitably stocked and clean ready for service
- Ensure the work area and surroundings are clean and hygienic as directed by Site Team Leader
- Clean dishes from previous meal service (if required) and clear rubbish
- Ensure gas bottles are sufficiently filled or refill as required
- Provide quality customer service
- Provide a courteous, friendly and caring environment and display professionalism and integrity at all times
- Listen carefully, and acknowledge and refer concerns, issues or queries to Site Team Leader ASAP
- Ensure all media enquiries are referred to Team Leader. No Team Members are permitted to engage with media without prior permission from Site Team Leader or State Coordinator.
- Ensure all donors are to be referred to the Team Leader. No Team Members are permitted to accept donations.
- Maintain a safe and healthy environment
- Immediately report any health and safety concerns, notifiable incidents and near misses, to Site Team Leader and any hazards are controlled until rectified
- Ensure you have the correct personal protective equipment and appropriate fit-for-purpose implements to carry out tasks
- Operate within confined spaces in a considered, planned and calm manner
- Ensure your personnel safety
- Keep food service areas clean and hygienic, and always clean as you go
- Ensure hazard, incident and accident form is completed by the end of shift
- End of shift
- All provided branded or protective clothing and equipment must be returned to Team Leader
- Sign out attendance and note time of departure from site

Qualifications and experience requirements for the Role
- Completion of SAES Team Member training before commencing in the role
- Experience in customer and food service preferred
- Mandatory requirements of the Role
- 2 referees if not previously engaged in SAES
- Must be 18 years or over
- Good understanding of English language
- Ability to stand for extended periods
- Ability to climb ramps & stairs (to enter catering truck)
- Must attend pre-shift briefing and induction

Time Commitment
- 4 hour shifts (max 2 shifts consecutively as agreed with Team Leader)
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. _
- Additionally, certain volunteer roles may require a National Police Check._