Aso4 - Triage Officer, Attendance Hub

**Department for Education**
**Job reference**: 656627
**Location**: 5082 - PROSPECT
**Job status**: Long Term Contract
**Eligibility**: Open to Everyone

Make a difference in the lives of young people. Join us in ensuring every student has the opportunity to succeed.

**Why work with us**:
Every child and young person deserves a great education.

We have a strategy that aims to unlock every child’s potential now and into the future, one that in partnership with learners, students, parents, and the wider South Australian community will build a world-leading public education system. One that is equitable and prioritises learning and wellbeing.

Together we will make our education system the best it can be.

When our children and young people thrive, so do our communities and our state.

**About the Role**:
As a Triage Officer in the Attendance Hub, you will be the first point of contact for schools and agencies seeking support with student attendance. Your role will be crucial in reviewing and registering enquiries, gathering key information, providing initial responses, and determining the appropriate referral pathway for students needing targeted or intensive support.

This role is perfect for someone with strong communication skills, a problem-solving mindset, and a commitment to ensuring every child has access to education.

The Attendance Directorate is on a cultural response journey. As such, we value and prioritise Aboriginal ways of knowing, doing and being.

Why Join Us?
- Be part of a team making real change - Your work supports and empowers students and their families.
- Bring your cultural knowledge and lived experience - Your perspective is valued and will help shape meaningful solutions.
- Supportive and inclusive workplace - We are committed to professional development and cultural safety for all staff. Multiple full-time roles available - Initial 12-month contract with the possibility of extension.
- **Special Conditions**:
The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry. The incumbent will be required to undertake RRHAN -EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course which will be required to be updated every three years.

For all other Special Conditions please refer to the attached Position Description.

**Remuneration**:
ASO4 $76,561 - $80,256 per annum (1.0 FTE), plus superannuation (11.5%) and leave loading.**

**Enquiries**:
**Application Instructions**:
Applications should be made through the IWorkForSA website.

Applicants are required to submit:

- A resume
- Application Cover Sheet
- Employment Declaration
- A cover letter of no more than two pages words addressing the key competencies in the attached position description.

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.**

**Additional Note**:
Multiple full-time vacancies available, initial 12-month term contract.

**Applications close**: 16/03/2025 11:30 PM