Digital Office Services

About this role
- Award winning national private practice
- A firm with a strong reputation for having an authentic and inclusive culture
- Supportive and collaborative team environment

**About the Company**

Lander & Rogers is a leading independent law firm, with offices in Melbourne, Sydney and Brisbane and global reach.

Our focus is on innovating the client experience and leading change in legal service delivery. We are also committed to supporting our communities through our pro bono work.

**About the Role**

Our Digital Office Services team play a key role in supporting the Firm through their efficient and timely service to deliver, capture and maintain the digital documentation for the Firm.

They are continually looking for ways to ensure they deliver operational enhancements and improvements in the delivery of their services.

**Responsibilities**
- Digital office Services_
- Maintain the incoming and outgoing mail tracking system and ensure accurate records are maintained of all incoming deliveries.
- Receive, sort and digitise incoming hardcopy mail and archives and distribute to appropriate recipients electronically and physically.
- Process outgoing mail including express post, registered and international.
- Book local, national and international couriers for the firm using multiple courier platforms.
- Upload digital material to iManage.
- Facilitate the destruction of material in accordance with the firm's risk policy.
- Complete other business administrational functions as requested by the Facilities Manager & Digital Office Services Supervisor.
- Code invoices into Aderant in a timely manner.
- Conduct routine audits and attend safe working and handling toolbox workshops.
- Oversee the safe custody process, ensuring the secure storage, retrieval, and issuance of deeds and wills.
- Maintain a safe working environment, ensuring OHS standards are followed.
- Support Facilities initiatives, e.g., office moves.
- Support Facilities function, e.g., making sure first aid kits have been restocked, recycling bins emptied, reporting maintenance issues, etc.
- Ensure all contractors are properly inducted and that they adhere to the Contractor Sign In/Out process. Must keep good records.
- Issue contractor and staff passes plus staff lanyards.
- Maintain the thermal comfort items (blankets, fans, and lamps) and process.
- Stationery ordering and restocking of utility rooms (weekly).
- Order L&R branded printed stationery, doc boxes/file notes, divider/tabs, alcohol and screen wipes.
- Reception_
- Provide daily Reception cover at lunch time and late afternoon.
- Facilities_
- Required to address various Facilities tasks as and when needed. This includes, but is not limited to, maintenance requests, coordinating with vendors, managing the Facilities inbox and addressing any facility-related issues that arise and or as directed by the Facilities Manager.
- Provide the client-facing Facilities teams coverage as needed.

**About You**
- Previous experience working in a Mailroom or Office environment within the professional services industry would be highly regarded, but not essential.
- Experience with digital systems (scanning of documents) and online ordering platforms (including coordination of couriers).
- Certificate or Diploma in Administration would be highly regarded.
- Intermediate Microsoft Office suite skills.
- Ability to prioritise, time manage and co-ordinate multiple tasks concurrently.
- Ability to thrive in a fast paced, team environment.
- Strong problem-solving skills.
- Excellent written and verbal communication skills.
- Exceptional customer service skills.
- Capable of performing physical tasks, i.e. manual lifting.

**Culture**

People choose Landers for our down-to-earth, collaborative and supportive culture. We invest in our people and empower them to bring their best selves to work, both personally and professionally.

We promote a diverse and inclusive environment with a strong focus on wellbeing, leadership and development.

**Benefits**
- **Additional leave**: take a moment to stop, reflect and reenergise each year with up to five weeks of paid annual leave plus an annual wellness day
- **Home office, fitness & wellness allowance**: enjoy the flexibility to fit out your home office or support your health and wellbeing with an annual $250 allowance.
- **Tech discounts**:access corporate discounts on DELL computer products to have the latest personal gadgets at your disposal

**How to apply**

Lander & Rogers is an equal opportunity employer that embraces diversity and inclusion.

Job details

**Job reference**:

- LR/1849227F

**Location**:

- Melbourne

**Job type**:

- Full Time

**Job category**:

- Business Services

**Date posted**:

- 01-May-2025