Store Manager

23 hours ago

Canberra, Australia Soul Origin Full time

Soul Origin is currently seeking a **Store Manager**to join the team in **Canberra**

**About Us**

Soul Origin is one of Australia’s fastest-growing quick-service retailers, known for our commitment to fresh, nutritious, and made-to-order food served fast. We pride ourselves on delivering exceptional customer experiences through our vibrant in-store culture and high-quality offerings.

With a focus on fresh salads, artisan sandwiches, specialty coffee, and warm hospitality, our stores provide a healthy alternative in the fast food market. As we continue to expand, we are seeking an experienced and enthusiastic Retail Manager to join our team and lead day-to-day operations at our Canberra store.

**Key Responsibilities**
- Manage the day-to-day operations of the store, including staff supervision, inventory control, and customer service delivery.
- Ensure high standards of food safety, hygiene, and presentation are maintained at all times.
- Recruit, train, roster, and manage store staff to ensure optimal performance and compliance with company policies.
- Monitor sales performance, prepare daily and weekly reports, and implement strategies to drive revenue and profitability.
- Maintain strong product knowledge and lead by example in delivering an exceptional customer experience.
- Oversee stock ordering, wastage control, and supplier relationships to ensure efficient store operations.
- Ensure compliance with all health, safety, and workplace regulations.
- Support marketing and promotional activities as directed by head office to maximise store traffic and customer engagement.

**About You**

You are a motivated and organised professional with a passion for food service and a strong understanding of retail operations. You enjoy working in a fast-paced environment and take pride in leading by example.

The following is required to be successful in this position:

- At least one (1) year of full-time experience in a similar role within food retail or hospitality.
- An Associate Degree, Advanced Diploma, or Diploma in business, retail, hospitality, or a related field; or at least three (3) years of relevant full-time work experience as a substitute.
- Proven ability to manage staff, resolve operational challenges, and meet sales targets.
- Strong leadership, interpersonal, and communication skills.
- Sound understanding of food safety and WHS practices.
- Ability to work flexible hours, including weekends and public holidays as required.

**Why Join Us**
- Be part of a well-established national brand with a reputation for quality and excellence.
- Lead a close-knit team in a fast-paced and rewarding retail environment.
- Access structured training and ongoing professional development.
- Opportunity for career progression within one of Australia's most dynamic food service franchises.

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