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Clinic Co-ordinator
2 weeks ago
**Join our expanding beauty & wellness hub in Carlton**
**_Who we are:_**
Established in 2010, Clinica Lase is a leading skin and laser clinic offering an array of state of the art, advanced
technology across the health and beauty sector. We utilise our years of experience, latest medical-grade
equipment and extensive cosmeceutical range to open our clients’ minds to the many world-class treatment
options available in order to improve their physical and mental wellbeing. Our focus is on helping our clients
achieve their aesthetic and holistic goals in a safe and comfortable environment, in the care of our dedicated
and passionate clinicians. Clinica Lase operates out of two locations - Carlton and Ballarat - and has recently
relocated and expanded its Carlton clinic to encompass more skin, health, and wellness focused treatments in a
two-story, 13 room facility. With more growth forecast for Clinica Lase in the future, the time has never been
better to join our energetic, fun and supportive team**
**The Role**:
The Clinic Co-Ordinator position will be a crucial role for the effective functioning of our Clinic.
understanding of how the role works and is perhaps looking for the next step in their career, or a change of
scenery from their current Practice Manager/Co-Ordinator role.
**Key Responsibilities**
1. Manage the daily operations of the Clinic.
2. Maintain a high level of standards throughout the clinic.
4. Schedule and co-ordinate appointments.
5. Work Reception with customer service that is second-to-none.
6. Assisting Operations Manager & Owner with day-to-day duties.
7. Supervise, roster and support our Dermal Clinicians, Nurses and Doctors.
8. Assisting with in-room preparation.
9. Retailing products
10. Maintain client records and ensure confidentiality.
11. Address client inquiries and resolve complaints.
12. Provide information about clinic procedures, policies, and services.
**Required Skills**:
**Strong Communication Skills**:Ability to deal with various personalities and cultures and build a strong rapport
with clients, staff and our product partners is a must.
**Sound Organisational Skills**: A strong ability to manage multiple tasks, prioritise and make decisions quickly
and effectively.
**Problem-Solving Abilities**: Ability to resolve issues, queries, conflicts and handle difficult situations calmly
whilst offering solutions is required.
**Attention to Detail**: Ability to minute details and actioning items soundly with minimum effort is required
**Leadership Strengths**: Ability to lead and motivate your team continuously. Maintaining a family feel and
harmony in the workplace is a must.
**Autonomy**:Although support from above is always readily available, a level of autonomy will be expected for
the everyday running and decision making of the clinic. Therefore, self-confidence to think quick and make the
right decision is required.
**IT Support**:Ability to maintain and fix small IT issues such as printer connections, installing new PC software,
plugging in phones etc.
**Industry Experience**: Previous knowledge or experience in our field/Timely software would be highly
advantageous
**To succeed in this role you won't be afraid to get your hands dirty, go the extra mile, have the company's**
**best interest at heart and grow your knowledge and skills along with the business.**
**FOR MORE INFORMATION AND HOW TO APPLY