Customer Service Manager

2 days ago

Mitchell, Australia Employment Hero Full time

**Perks of the role**
- Competitive salary, start in January
- Free onsite parking
- Employee discounts to checkout our high-grade camping products
- Reward & Recognition program to appreciate your contribution

**About us**

**4WD Supacentre is the home of the much-loved brand Adventure Kings, specialising in outdoor recreation and lifestyle products. We are a fast-growing customer-centric business that is looking for the next generation of leaders to support our exponential growth and push the boundaries of achievable.**

**The role**

**We want someone who puts people first and who is committed to getting the best solution for our customers and our business.**
- **Provide ongoing staff coaching and mentoring through regular and meaningful feedback**:

- **Managing customer escalations and ensuring we have the best solution for the company and the customer**:

- **Build and maintain great relationships with our customers**:

- **Ensure customers have the right products for their needs**:

- **Work with our sales and claims teams to collect and manage sales**:

- **Are always patient and use positive 'can do' language with our customers**:

- **Are committed to always improving the way we do things**

**Who we're looking for**

**We want someone who sees themselves as a customer service team leader and who can lead the team to success. We want someone who has**:

- **Experience in managing Customer Service staff effectively**:

- **Product knowledge background and loves camping and outdoors**:

- **The ability to manage a diverse range of customers and de-escalate conflict situations**:

- **The ability to motivate and lead the staff to exceed their KPIs.

  • Customer Service Officer

    1 week ago

    Mitchell, Australia AMA Group Non-Drive Full time

    Mitchell location. Join an industry leader! - Permanent position. Monday to Friday - get back your weekends. - Great team culture and long term career. Gemini Mitchell is a large repair shop with a family feel. The great, progressive team of 22 work together within a diversified environment. You will have the full support of management and opportunities for...

  • Electrical Service Technicians

    2 days ago

    Mitchell, Australia Complete Electrical Service Full time

    _**Who We Are**_ We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Canberra. You’ve possibly seen our vans and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire...

  • Customer Service Specialist

    1 week ago

    Mitchell, Australia ORS Full time

    Excellent Career Progression and Professional Development Opportunities! - Full time position working Monday - Friday 9am - 5pm! Located in Mitchell - Come join our team and experience a fun and inclusive culture! **About the role**: We are seeking an enthusiastic and motivated Administration officer to join our Mitchell office. Working with a national...

  • Service Technician

    5 days ago

    Mitchell, Australia Star Group Full time

    **Our Company** Established in 1956, Star Group is a Tier 1 Electrical, Audio Visual and Communications Contractor servicing a range of sectors including health, government, commercial, mining, transport and rail. Star Group strives to perform beyond the expectations of all stakeholders involved in our projects. **Our Mission & Values** The most valuable...

  • Store Manager

    4 days ago

    Mitchell, Australia Haymes Paint Full time

    We are looking for a **Store Manager**to join the Store network leading the team in our Mitchell. As a Store Manager you will be responsible for driving the success of the store through profitability, strong service, and merchandising, while focusing on safe work practices, coaching and store culture. **A day in the life...** - Develop and implement...

  • Store Manager

    3 hours ago

    Mitchell, Australia DuluxGroup Full time

    Join one of Australia’s most trusted brands - Great product discounts & benefits - Be part of a supportive and flexible culture **Your role** Lead and inspire a team at our Mitchell, ACT store, as a Store Manager in our Dulux Trade Centre, you will support its smooth and efficient running through a range of customer, staff, and sales focused...

  • Service Technician

    1 week ago

    Mitchell, Australia Dormakaba Group Full time

    Mitchell, ACT, AU, 2911 - Mar 31, 2025 **THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY** The role of Automatic & Industrial Door Technician will mainly involve Preventative Maintenance, Breakdown repairs, and some major works to Industrial Door Systems which includes gate, and roller shutter products. You will also be required to provide support to...

  • Collection Services Officer

    4 days ago

    Mitchell, Australia Australian War Memorial Full time

    Ongoing - Full Time - APS 3 - $59,569 - $64,461 - Mitchell ACT Collection Services Officers are involved in the conservation, preservation, storage, movement, packing, display and documentation of the National Collection. The roles can involve: planning, and carrying out preservation tasks; coordinating, monitoring and reporting on preventive conservation...

  • Store Manager Repco

    1 week ago

    Mitchell, Australia GPC Asia Pacific Full time

    **GPC** **is proud to be a winner of the 2021 AFR BOSS Best places to work award,** **taking out the #1 spot for Retail, hospitality, tourism and entertainment.** **It Starts With the Partsand YOU!** **We can offer you**: - Recognition programs and team incentives for your performance - An inclusive team environment; our team are important members of the...

  • Collection Services Officer

    5 days ago

    Mitchell, Australia Australian War Memorial Full time

    Ongoing - Full Time - APS3 - $63,810 - $69,476 - Mitchell, ACT **The Role** The Collection Services Officer is involved in the conservation, preservation, storage, movement, packing, display and documentation of the National Collection. The role will involve: assisting with conservation programs across all conservation labs, carrying out preservation and...