Store Manager

3 days ago

Sydney, Australia Sorry Thanks I Love You Full time

Sorry Thanks I Love You

Sorry Thanks I Love You is one of the most ambitious concept stores in the world, and we're looking for an experienced manager to join our team on a full time basis.

If you love experimenting, working in a small but considered team, and are looking for a generous wage with a few special extras, we'd like to hear from you.

ABOUT SORRY THANKS I LOVE YOU

We’re a creative collective with particular interest in fashion, coffee, design, art, sound and space.

We work with global high-end brands like Comme Des Garçons, Issey Miyake, Maison Margiela and Marni, as well as smaller-scale local independent makers and designers. It’s a world-class curation that has seen us singled out by the best media in the world.

WHAT WE’RE LOOKING FOR

This is a rare opportunity to join a small and ambitious team committed to community, contrarianism and experimentation.

Your areas of responsibility will include:

- Community-building - Creating authentic and long lasting relationships with our customers and community locally and beyond
- Performance and sales - Achieving excellent sales results based on KPIs
- Team management - leading, training, empowering and inspiring and our small team to achieve sales targets and KPIs and creating one of the best workplaces in Sydney
- Inventory management and VM - taking responsibility for inventory management and maintaining visual merchandising to company standards.
- Online store -managing the dispatch of online orders in conjunction with our online lead and addressing customer enquiries.

To be successful, you must have:

- At least two years of retail or service management experience - ideally in the fashion or design industries working with an international company.
- The ability to build a quick and natural rapport with people of all persuasions.
- A strong track record of achieving sales targets
- Strong digital awareness and experience
- Attention to detail
- A love for design, food, art, fashion, travel
- Immaculate grooming and presentation
- A genuine excitement about transforming the norms in the retail space
- Flexibility and a willingness to evolve

This is a full time role that will be primarily based in our Westfield Sydney store.

You’ll receive a competitive wage, performance incentives, ongoing training and support, a generous discount.

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