Food and Beverage Attendant

2 weeks ago

Bowral, Australia Peppers Craigieburn Full time

**Join the Peppers Craigieburn Team**

Nestled in the picturesque Bowral of NSW's Southern Highlands, this elegant country property boasts a range of hotel rooms and suites, a delightful dining experience at **Hickory’s Restaurant and Bar,** and the chance to be part of unforgettable meetings and events - with a special focus on crafting dream weddings

**The Role**:
Are you a dynamic, vibrant soul looking for an exciting opportunity? Join us as a Food & Beverage Attendant, where you'll work alongside a diverse team to deliver warm, courteous, and professional customer service across a variety of shifts. Your mission? Create genuine connections and unforgettable experiences for our guests.

**Duties**:

- Cultivate a welcoming and friendly ambiance, where you intuitively understand our guests' needs.
- Rise to the occasion during challenging moments, finding positive solutions that leave a lasting impression.
- Elevate the guest dining experience by offering enticing food & beverage recommendations and seizing opportunities for upselling.
- Proactively gather information to expand your product knowledge.
- Excel in communication with guests and colleagues, fostering seamless collaboration.
- Take pride in your workplace, ensuring the restaurant and bar areas are set up and tidied after each service period.

**Skills & Experience**:

- Previous customer service experience in the hospitality sector.
- Familiarity with food & beverage practices, including table service, beverage knowledge, and coffee-making skills (highly regarded).
- Flexibility to work in various food & beverage outlets and adapt to a diverse roster.
- Possess a valid RSA or equivalent for the Country / State or Territory.
- Enjoy engaging with guests and thrive in a team of diverse individuals.

**Accor Benefits**:

- ALL Heartist Membership - Unlock discounts on accommodations and global food & beverage offerings
- Family & Friends Discounts - Extend benefits to your loved ones for accommodations, services, and events.

At Accor, we embrace your individuality. We're here to support your growth and learning, making your work meaningful. By joining us, you get to script your own story, and together, we envision the future of hospitality. Accor is an inclusive company, championing diversity across the globe.

Everyone has a unique story, and we're eager to hear yours

**Job Types**: Full-time, Part-time, Permanent, Casual

**Salary**: $22.85 - $44.64 per hour

Expected hours: 20 - 32 per week

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Rotating roster

Supplemental pay types:

- Penalty rates

Licence/Certification:

- RSA (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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