Pool Shop Retail Assistant

6 days ago

Jindalee, Australia Swimart Jindalee Full time

We’re no ordinary Pool Shop Come and see why we’re regarded as THE place to work in the industry.
- Interesting, varied and rewarding work in a fun, flexible and supportive working environment.

**About Us**

As a multi award winning family-owned business, we’re widely regarded as an Employer of Choice within the rapidly growing Pool & Spa industry. We offer a flexible and supportive working environment with plenty of job variety, opportunity for professional growth, and exciting promotional opportunities.

We invest in our people and provide an attractive range of employee benefits - from free monthly team breakfasts, fun team building events and health and wellbeing initiatives, to a variety of internal and external training courses to equip our team as the best in the industry.

**About the Role**

Our business has grown exponentially over recent years and we currently have an exciting opportunity for a full-time **Retail Assistant** to join our team.

Working closely with the General Manager, you will contribute to the overall running of our store, including:

- Managing the ‘customer experience’ for our retail clients, ensuring the highest standard of service and the seamless coordination of the in-store sales process
- Maintaining high standards of store presentation and assisting with inventory management
- Performing water analysis using state-of-the-art testing equipment
- Advising customers on pool chemistry and prescribing chemicals required to correct water balance
- Assisting customers with purchases of pool and spa chemicals, equipment and parts
- Sales of Robotic Pool Cleaners

Success in this role will be based on your ability to build and maintain strong relationships with both customers and team members, and to provide trusted advice and solutions.

**Skills & Experience**
- Previous experience in a Pool Shop or as a Pool Service Technician looking for a retail role
- Previous experience in retail sales and customer service
- Engaging people skills and the ability to communicate effectively
- A positive attitude and a passion for retail sales within a team environment
- Physical fitness, as regular heavy lifting is involved (up to 20kg)

Some knowledge of pool and spa maintenance is highly desirable, but not essential, as full on-the-job training will be provided.

As we are open 7 days, availability to work weekends is essential. While we're flexible with shifts, the ideal roster for this role is Sunday to Thursday.

**Job Types**: Full-time, Part-time, Permanent

Pay: $60,000.00 - $75,000.00 per year

Expected hours: 38 per week

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Weekend availability

Application Question(s):

- Are you physically fit and capable of regular heavy lifting (up to 20kg)?
- Are you available to work weekend shifts?

**Experience**:

- Retail or Customer Service: 1 year (required)

Licence/Certification:

- Australian Drivers Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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