Banking Consultant

**Req ID**: 103316
**Department**: AR Branch Network
**Division**: Australia Retail
**Location**: Gympie
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business or saving for things big or small.
Build a rewarding career in an innovative, fast paced and collaborative environment
Unique opportunity to be a vital part of the team transforming ANZ for the future. Interested?
An intense passion and curiosity for people, their needs and wants, putting them at the centre of everything you do
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent, Casual
**Role Location**: Cnr Mary and Smithfield Gympie, Queensland
What will your day look like?
As a Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions. You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.
You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.
What will you bring?
To be successful in this role, you will ideally bring the following:

- Role models a strong customer focus, preferably with retail experience.
- Ability to multi-task, highly adaptable to change and ambiguity.
- Proactive, shows initiative.
- Active user and promoter of technology.
- Enjoys working in a collaborative team environment.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
02/10/2025, 11.59pm, (Melbourne Australia)