Rso/rro/vsa

**Job Description**:
Are you a passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you

We are currently seeking a sales motivated and customer-oriented Sales & **Customer Service Officer**to join our **Launceston Airport and City t**eam on a casual basis

**Why join Europcar?**:

- **A competitive hourly rate + casual loading + generous, uncapped incentive scheme**:

- **Opportunity to maximise your income based on your exceptional performance with our incentive program**:

- **Ongoing training and development**:

- **Access to same-day pay via our financial wellbeing provider**:

- **Company uniform provided**:

- **Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more**:

- **Access to an international brand with opportunities to work nationally and globally**:

- **Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitness**:

- **Great culture, working with an energetic, supportive and high performing team**:
**Some of the key responsibilities include**:

- **Greet customers and assist them in renting vehicles as based on their preferences and needs**:

- **Process rental agreements accurately and efficiently**:

- **Address customer inquires and concerns promptly and professionally**:

- **Inspect vehicles before and after rental periods, noting any damages**:

- **Achieve or exceed sales targets**:

- **Maintain knowledge of current promotions, services, and products to assist with sales efforts**:

- **Build strong customer relationships to encourage repeat business and referrals**:

- **Detail and clean vehicles to business quality standards**:

- **Refuel and transport vehicles**:
**To be considered, you should possess**:

- **Previous experience in sales, customer service or retail**:

- **Car rental experience is highly desirable**:

- **Strong communication skills and ability to interact with customers**:

- **Computer literacy skills required**:

- **Ability to work efficiently in a fast-paced, high-pressure environment**:

- **Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays**:

- **Valid Australian driver's license with a clean driving record**:

- **Current and ongoing Australian work rights**:

- **A positive can do attitude**:
**Europcar Mobility Group**

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. _“We help to change the way you move” _is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.