Product Owner, Offer

4 days ago

Brisbane, Australia Virgin Australia Full time

**Work type**:
Full-Time (Permanent)**Location**:
Brisbane**Job type**:
IT**Applications close**:
15 Dec 2024 E. Australia Standard Time

**Product Owner, Offer**:
Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety - in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

**About the role**:
We’re looking for an experienced Product Owner to lead the development of our Offer & Order (OOSD) platform. This role will bring our vision to life by creating a dynamic, personalized offer and order system that enhances customer experience and drives revenue.

As Product Owner - Offer, you’ll guide the OOSD platform from concept to launch, working closely with teams in IT, Commercial, and Operations, and in partnership with Sabre. You’ll also manage vendor relationships to ensure a smooth, efficient process aligned with our business goals.

**You’ll be great for this role if you have**:

- Bachelor’s degree in a related field.
- 5+ years in product management or project consulting, ideally in the airline or travel sector.
- Proven track record managing large IT programs and multiple projects.
- Strong leadership and communication skills, with experience collaborating across teams.
- Skilled in problem-solving, risk management, and decision-making.
- Experience leading agile teams in a fast-paced environment.
- Knowledge of tech stacks (APIs, data flows, system architecture).
- Proficient in Agile (Scrum, Kanban) and project tools like Jira, Confluence, MS Project, and Power BI.
- Business acumen to align product features with company goals.

**Desirable but not required**:

- Agile delivery certification.
- Experience managing commercial or IT projects for major airline tech vendors (e.g., Sabre, Amadeus).
- Experience with Fare and Inventory distribution systems e.g; ATPCo, Merchandising Manager, IX, RO, DA, Air & AncilIQ, SSI and Infare.
- Proven experience in product partnerships.
- Proficiency with JIRA, QMetry, Confluence, and Postman.
- Familiarity with SOAP or REST APIs.
- Knowledge of airline standards (e.g., IATA NDC, ONE Order) is a plus.
- Experience in airline retailing is desirable.

**What you’ll get from us**

We’re committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to):

- Discounted flights for you and your loved ones (plus $1000 travel credits per year)
- Flexible and hybrid working, with a mix of working from home and the office
- ‘Dress for Your Day’ - wear whatever makes you feel great for the type of work you do and the day you have ahead of you
- One of Brisbane’s most admired office locations, with South Bank train station, a supermarket, pharmacy, lunch options, the Busway nearby, a rooftop restaurant, onsite gym and South Bank across the road
- Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
- Cheaper hospitality, retail, technology, beauty and wellness services
- Free counselling and online tools to support your physical, mental, social and financial health.

**When everyone is included, everyone wins**

**Ready to apply?

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