Head of Aml Investigations and Operations

**Req ID**: 88589
**Department**: Risk Group Compliance - Financial Crime
**Division**: Risk
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As the Head of AML Investigations and Operations you will play a key role in driving the effective execution of anti-money laundering operational controls to ensure compliance with regulatory obligations and ANZ’s internal policies. This leadership position is responsible for managing a large team of specialists, responsible for maintaining strong operational discipline through effective capacity planning, workflow optimisation, and change management practices.
You will also be leading a multi-jurisdictional team responsible for detecting, triaging, and investigating complex financial crime risks, including money laundering and terrorism financing. This role is key to driving the strategic development of an intelligence-led AML function, leveraging advanced analytics and fostering strong partnerships with law enforcement and government agencies to disrupt criminal activity and safeguard the financial system.
This role will be part of the Financial Crime Threat Management (FCTM) team who is committed to safeguarding ANZ businesses and communities from financial crime risks. By utilising customer data and intelligence, FCTM identifies, investigates, and escalates potentially suspicious activities, including money laundering, terrorist financing, and dealings with sanctioned entities. FCTM specialists operate within the Financial Crime Portfolio, assisting businesses across the group in complying with financial crime regulatory obligations.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent
**Role Location**: 833 Collins Street, Docklands VIC 3008
**Work Hours**: Full-time, 40hrs/week
What will your day look like?
**Your key priorities and responsibilities include**:
Lead and oversee AML investigation and operational teams across multiple jurisdictions.
Drive the effective execution of anti-money laundering operational controls to ensure compliance with regulatory obligations and ANZ’s internal policies.
Support the strategic development of an intelligence-led AML function, building on proven approaches to elevate investigative capabilities.
Utilise tools such as network analysis and advanced analytics to support complex financial crime investigations.
Collaborate with teams to provide input and feedback that supports the continuous improvement of ANZ’s detection algorithms and monitoring scenarios.
Collaborate with internal stakeholders, law enforcement, government agencies and regulatory bodies as required.
Provide strategic insights to executive leadership on emerging risks and operational effectiveness.
Maintain strong operational discipline through effective capacity planning, workflow optimisation, and change management practices.
Foster a high-performance culture with a focus on accountability, innovation, continuous improvement, and risk awareness.
Assist in both internal and external audits and reviews.
Mentor and support staff in developing new skills, fostering an environment of ongoing staff development and growth mindset.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Excellent communication and stakeholder management skills, with the ability to influence and build relationships across diverse stakeholder groups;
Strong leadership and strategic management capabilities, with the ability to drive operational discipline and excellence across multiple teams;
Expertise in capacity and performance management, including resource allocation, scenario implementation, and performance metrics analysis;
Proven experience in financial crime management, with a strong understanding of financial crime regulatory environment, threats, control frameworks, and exposure to dealing with regulators, law enforcement and financial intelligence units;
Ability to work under pressure and lead large teams in a dynamic, time driven, high volume, high accuracy, high consequence environment.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing differ