Duty Manager/supervisor

1 day ago

Morley, Australia Coventry Pavilion Full time

**About the role**
We're seeking an experienced Duty Manager to join our team at Coventry Pavilion in Morley, WA. In this full-time role, you will be responsible for overseeing the day-to-day operations of our premier hospitality and events venue, ensuring exceptional customer service and the smooth running of all activities.

**What you'll be doing**
- Manage the daily operations of the restaurant
- Provide exceptional leadership and mentorship to the front-of-house team, fostering a positive and productive work environment
- Ensure the highest standards of food and beverage quality, presentation, and service
- Implement and maintain effective systems and procedures to optimise efficiency and productivity
- Monitor and analyse key performance indicators to drive continuous improvement
- Collaborate with the culinary team to enhance the dining experience and menu offerings
- Handle customer inquiries, complaints, and feedback in a professional and timely manner
- Ensure compliance with all relevant health, safety, and licensing regulations

**What we're looking for**
- Minimum 2 years of experience as a Duty Manager or in a similar leadership role within the hospitality industry
- An Approved Managers red card is essential plus current police clearance
- Excellent interpersonal and communication skills, with the ability to motivate and inspire a team
- Strong problem-solving and decision-making abilities, with a focus on continuous improvement
- Thorough understanding of food and beverage operations, including inventory management, budgeting, and cost control
- Familiarity with relevant health, safety, and licensing regulations in the hospitality industry
- Passion for the hospitality industry and a commitment to delivering exceptional customer experiences

**What we offer**
At Coventry Pavilion, we are committed to supporting the growth and development of our employees. You'll have access to a range of benefits, including:

- Competitive remuneration package
- Opportunities for career progression and skills development
- A friendly, inclusive, and collaborative work environment

**About us**
Coventry Pavilion is a premier hospitality and events venue located in the heart of Morley, WA. With a rich history and a reputation for excellence, we host a diverse range of events, from corporate functions and weddings to live performances and community gatherings. Our team is passionate about creating unforgettable experiences for our clients and guests, and we're looking for someone who shares our vision to join us.

Pay: $65,000.00 - $75,000.00 per year

Schedule:

- 10 hour shift
- 8 hour shift

**Experience**:

- Duty Manager: 2 years (preferred)

Licence/Certification:

- Approved Manager's Card (preferred)

Work Authorisation:

- Australia (preferred)

**Location**:

- Morley WA 6062 (preferred)

Work Location: In person

Expected Start Date: 05/05/2025

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