Head of Infrastructure, Operations and Networks

**Overview**

The role is responsible for overseeing the strategy and delivery of all Corporate Markets IT infrastructure, operations and networks functions. In addition, the role will drive efficiencies and innovation in this area, including process improvement.

**Key Accountabilities and main responsibilities**
- Support the Technology Director in setting the mission, vision, and strategy of the Corporate Markets technology organisation to maximise the success of business and IT enterprise initiatives.
- Work closely with business leaders to prioritise the key technology deliverables and resource plans needed for technology to delivery and track associated costs to the allocated budget
- Introduce innovative, differentiating service delivery, technology operations and infrastructure capabilities to maximise business performance and efficiency.
- Leverage global hubs and capabilities to strengthen Corporate Markets technology functions and drive efficiencies in a sustainable manner.
- Develops and controls budget to ensure it is consistent with the overall strategic objectives of technology and the enterprise.
- Drive and own the global CM Azure/Cloud strategy
- Transform and own CM single tenant and global domain activities and support tools
- Support the Technology Director, Corporate Markets in the development of a technology sourcing strategy and provides oversight for strategic vendor and partner management.
- Provide leadership and direction to the Infrastructure, Operations and Networks teams across Corporate Markets as well as local Australian teams across the broader Corporate Markets technology portfolio
- Take ownership for key risks across infrastructure and service delivery functions within Corporate Markets and support the business in rectifying or mitigating these issues.

**Experience & Personal Attributes**
- Demonstrable experience leading Technology function at a senior level in a large organisation
- Proven ability to problem solve and provide creative solutions
- Strong interpersonal skills to engage with people at all levels of the organisation and build strong relationship and trust with clients and internal stakeholders.
- Experience of financial services industry
- Highly effective influencing skills
- Strong business acumen and experience in managing financials and budgets
- Cross cultural awareness and experience operating in a senior role across a global organization
- Strong leadership skills with a focus on coaching and developing teams
- Able to communicate a compelling vision and purpose to broader team

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.