Client Support Team Leader

5 days ago

Sydney, Australia TenacityCX Full time

Newly defined Client Support Team Lead role - 9 in team - A progressive co with over 70 employees & good retention of their people - $100k+super, Silverwater location (nice offices), 4 days in office & 1 WFH Tenacity CX are Australia’s leading supplier of recruitment solutions to the Customer Experience industry. We are looking for a motivated Team Leader who is highly customer focused, with proven Contact Centre experience. We are after someone with a "Customer Success" AND "Brand Ambassador" mindset - a creative thinker who can bring new ideas to the table **To be successful in the role you will need the following skills & attributes**: - A solid understanding of the contact centre environment - Proven experience of leading teams (2+ years) - Highly focused on providing an exceptional customer experience - Passionate about leading and developing a team - High-level communicator with strong people skills - Constantly thinking outside the box - Drive & motivation to be successful and grow within the role - Ability to create a strong team culture and successful working environment **What's in it for you?** - Highly driven & supportive management team - Working for a company that has strong retention of its people Note that this is a hybrid role - 4 days in office and 1 work from home. Located in Silverwater (nice offices) with onsite parking available. We are interviewing immediately - Do not miss this fantastic opportunity APPLY TODAY

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