Program Delivery- Business Traineeship Supervisor

**Position Description**

**Job Title: Business Traineeship Supervisor/ Program Deliverer**

**Classification: SCHCDS Award level**

**Further Information: Lisa Jones**

**Ph: 07 4667 0420 / 0407 785 060**

**About us**

SDIEA is a not for profit organisation established in 1998 and based in Warwick, servicing the Southern Downs region and potentially outreaching to neighbouring regional communities. The organisation provides a variety of services including but not limited to career and work transition, mentoring, youth worker support, welfare and employment programs. The organisation started with a primary focus on young people but is now extending services to people 15-65 years. SDIEA is an incorporated body governed by a board of Management made up of school, community and industry representatives. The organisation is moving toward becoming a self-managed organisation, where staff and board members all contribute to successful operations of the organisation’s services to the community and meeting compliance with funding bodies.

Our Purpose:

- Creating Community Values

Our Values:

- Inspiring and fostering individual growth

Our Principles:

- Courage to try new things
- Solutions-focused
- Relevant and responsive
- Relationships are core
- Collaborative and connected
- Teamwork and Respect

By practicing the Purpose, Values and Principles we envisage a future where our communities, families and individuals achieve a sense of self, a sense of place, a sense of purpose and a sense of belonging.

We operate out of an office in Warwick & Stanthorpe.

**Primary Purpose of Position**:
At an organisational level the Business Traineeship Supervisor is responsible for the daily operations of the Workplace Skills Traineeship. This includes supervision of Trainees, management of workflow, Operating to a Zero Harm requirement through implementation of Workplace Health and Safety protocols, following Health Directive and implementing Covid safe plans, ensuring all equipment is well maintained and clean, establishing strong relationships with events community and taking direction from stakeholders including Warwick Show and Rodeo Society, Celtic Fest, SDIEA, Jumpers and Jazz in July and Southern Downs Regional Council.

At a people level, the Program Deliverer is tasked with ensuring all Trainees have the support, tools and knowledge to effectively deliver on SDIEA’s Business project.

At a procedural level, the incumbent will develop, implement, and maintain systems and procedures that align with and ensure that SDIEA remains compliant with contract guidelines, targets, internal policy and procedures, and industry Best Practice.

**Reporting relationships**:
This position reports directly to the Centre Manager. The incumbent must maintain a strong and cooperative working relationship with other members of the Leadership Team and Team of Practitioners, reporting to them regularly in relations to the state of service delivery.

**Primary Purpose of the Position**:
**Key Responsibilities**:

- Supervise up to 10 Trainees to complete their Work Skills Traineeship
- Deliver and facilitate programs which meet the trainee needs.
- Undertake a Case management framework focusing on what’s possible for the trainee.
- Respond to and delivers programs in accordance with contract guidelines, requirements and legislation
- Undertake responsibility for specified program logistics, participant support and liaising with RTO’s and other relevant stakeholders to ensure program is delivered on time and within training package requirements, funding agreement and organisation expectations
- Compile useful case notes and data
- Identify and recruit trainees who will gain value from SDIEA traineeship in conjunction with Centre Manager.
- Identify and recruit high quality trainers, volunteers and contributors (in conjunction with Centre Manager)
- Ensure specified programs are resourced, delivered and completed as needed
- Host program evaluation and reflection
- Establish timelines and resources of specified programs and ensure they are met
- Define work plans for assigned services and activities
- Source facilities for programs (in conjunction with Centre Manager)
- Seek work placement for participants/clients in relevant programs
- Gather resources for programs and events including board meetings
- Operate in accordance with SDIEA purpose, values and principles
- Compile relevant data, statistics and information for final reports as well as other governance responsibilities
- Finalise and submit reports to funding bodies as required
- Supervise Trainees
- Achieve required KPI’s around enrolment, delivery, completion, and employment.
- Complete Training for Success Plans to assist trainees achieve required program outcomes.

**Skills, knowledge and attributes**:

- Problem solver, solutions focused
- Strong organisational, interpersonal and communication skills
- Case management skills
- Is Flexible and highly adaptable
- Ability to gu