Marketing Operations Manager Gpc Asia Pacific

7 days ago

Rowville, Australia GPC Asia Pacific Full time

**The role**:
Due to continued growth and expansion, a new opportunity exists for a passionate optimisation specialist. This role, Marketing Operations Manager, will be responsible for driving sustainable growth across all retention initiatives for the GPC Asia Pacific Group. Work across the group to define with strategy and lead the roll out of CRM, loyalty and marketing automation activities across the group.

**Duties include**:

- Deliver & prioritise CRM, initiatives, objectives, outcomes, metrics, business requirements
- Identify CRM enhancement opportunities to enhance adoption and integration
- Drive implementation and continuous improvement of loyalty programs and retention initiatives
- Facilitate and drive marketing automation initiatives
- Develop strong internal business relationships
- Project Management, including progress reporting, resource planning and stakeholder presentations

**About your**:
This role is perfect for you if you are a strong project manager or Product Owner, who always has the customer in mind. You’re the sort of person who builds strong internal relationships, has very well-developed influencing skills, focusses on delivery, and knows how to make things happen. CRM, loyalty, performance management, digital analytics, optimisation, automation, conversion are all passions of yours, and the opportunity to step into a role where you can make a difference inspires you.
- Relevant professional experience
- High energy, knows how to drive a project and get results
- Strong people influencing skills
- Ambition and a fierce drive to succeed
- Able to liaise with people at all levels and with varied experiences (eg sales, tech, exec)
- Customer centric
- Highly developed project management skills
- Motivated self-starter

**Some of the reasons we love working at GPC**:

- Part of a global organisation, yet you feel part of a family
- Flexible working arrangements
- Successful, stable, growing business
- Support iconic and emerging Australian brands: Repco, NAPA, AMX, Sparesbox and more
- Attractive product discounts across all GPC AP businesses
- Strong rewards & recognition programs
- Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more
- A supportive team environment, where we work with supremely talented people
- Employee Assistance Program for team members and their families
- Career development prospects
- Strong values-based foundations
- Innovation and forward moving are a reality

**About Us**

With 100 years operational experience, and over 6000 employees GPC Asia Pacific is the largest automotive aftermarket parts supplier in Australia and New Zealand, supported by Genuine Parts Company in North America. GPC Asia Pacific is the parent company to brands such as Repco, NAPA, McLeod Accessories, Rare Spares, Resto Country, and AMX, amongst others.

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