Store Manager

2 weeks ago

Melbourne, Australia Dumpling Chef Full time

**Job Advertisement**:
Dumpling Chef, a thriving franchise chain specializing in Chinese dumplings and fast food, is delighted to announce the opening of its new store in Melbourne Central Shopping Centre. As we prepare for this exciting new venture, we are seeking enthusiastic individuals to join our team as Full-time Store Manager & Assistant Manager.

**Position: Full-time Store Manager & Assistant Manager**

**Responsibilities**:

- Lead and supervise daily operations of the takeaway business, ensuring efficient and seamless service.
- Manage staff rostering, ensuring appropriate coverage and compliance with labour regulations.
- Conduct comprehensive staff training, emphasizing high standards of food preparation, safety, and exceptional customer service.
- Effectively manage stock and inventory, including ordering, monitoring supplies, and minimizing wastage.
- Operate the ABACUS POS system proficiently, ensuring accurate order processing, cash handling, and sales reporting.
- Oversee store opening and closing procedures, including cash reconciliation and adherence to security protocols.
- Provide prompt and friendly service to customers, handling food preparation, packaging, and serving as needed.
- Foster a positive and collaborative work environment, encouraging teamwork, growth, and customer satisfaction.
- Utilize strong communication skills in English and Mandarin to effectively interact with both customers and staff.
- Demonstrate new cooking techniques and new equipment to cooking staff.

**Requirements**:

- Previous experience in a similar role within the Quick Service Restaurant (QSR) industry is highly desirable.
- Familiar with the ABACUS POS system or similar point-of-sale software.
- Strong organizational and multitasking abilities to effectively manage daily operations.
- Excellent leadership skills to motivate and guide a diverse team.
- Good verbal communication skills in English and Mandarin to facilitate seamless communication.
- Customer-focused mindset with a passion for delivering outstanding service.
- Knowledge of food safety regulations and procedures.
- Availability to work on a rotating roster, including weekends, as the store operates seven days a week.

**Benefits**:

- Competitive remuneration based on experience and employment status (full-time or part-time).
- Opportunity to join a growing franchise chain and be part of its success story.
- Training and development programs to enhance your skills
- Dynamic and supportive work environment with a strong emphasis on teamwork and collaboration.
- Enjoyment of delicious and authentic Chinese cuisine.

Pay: $60,000.00 - $68,000.00 per year

**Benefits**:

- Employee mentoring program
- Free drinks
- Free food
- Salary packaging

Schedule:

- Shift work

Supplementary Pay:

- Annual bonus
- Penalty rates
- Performance bonus

Work Location: In person

Application Deadline: 30/06/2025

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