Business Development

**About Wise Healthcare**

Wise Healthcare is a purpose-led NDIS provider committed to delivering high-quality, person-centred care for individuals living with disabilities. Our mission goes beyond services — we’re here to build connections, empower communities, and support lives with compassion, reliability, and professionalism.

As our organisation grows, we’re looking for a **driven, experienced, and NDIS-savvy Business Development & Engagement Officer** to take the lead in growing our referral pathways, building relationships, and converting conversations into meaningful client engagement.

**About the Role**

This is not just another admin or marketing job. We're seeking someone who understands the NDIS landscape and knows how to build real-world connections that turn into results. You'll be responsible for identifying referral opportunities, managing relationships, making follow-up calls, converting leads into service agreements, and working on strategic initiatives that support growth.

This is a people-facing, hands-on, outcome-driven role based at our Bundoora office, working closely with the Director and internal team.

**Key Responsibilities in the Role**

Strategy & Outreach
- Understand Wise Healthcare’s service offerings, strengths, and target audience
- Contribute to and implement outreach strategies to increase referrals and brand visibility
- Identify key networks, referrers, and opportunities across the NDIS space
- Track, measure and report on growth, outreach activities, and conversions

Cold & Warm Calling + Lead Conversion
- Make proactive phone calls to Support Coordinators, LACs, providers, or participants
- Convert conversations into signed service agreements and active supports
- Maintain a professional and helpful tone while meeting targets

CRM & Task Management
- Update Zoho CRM or Brevity with contact information, notes, and status updates
- Create task lists, reminders, and pipelines for ongoing follow-up
- Segment and manage leads by region, service type, and stage of engagement

Events, Partnerships & Community Engagement
- Organise and attend NDIS networking events, expos, and meetups
- Represent Wise Healthcare professionally in the community
- Build partnerships with Support Coordinators, allied health professionals, and key organisations
- Help filter opportunities that align with our values and service capacity

Innovation & Marketing Collaboration
- Work with leadership on new initiatives, flyers, campaigns, or engagement experiments
- Suggest and test creative ways to increase referrals and client retention

**What We’re Looking For**
- Experience in business development, engagement, sales, or partnerships
- Prior understanding or direct experience in the NDIS or allied health sector **(Essential)**:

- Excellent verbal communication and relationship-building skills
- Confident with phone-based outreach (cold and warm)
- Organised and proactive with strong follow-through
- CRM experience and basic admin skills (training provided)
- Friendly, approachable, and aligned with Wise Healthcare’s values

**Why Join Wise Healthcare?**
- A dynamic, fast-paced and meaningful workplace
- Full support from leadership and collaborative team culture
- Space to grow your career into partnerships, leadership, or strategy
- Purpose-led mission with real social impact
- Competitive hourly rate or salary, based on experience

**How to Apply**

**Job Types**: Full-time, Contract
Contract length: 6 months

Pay: $60,000.00 - $65,000.00 per year

**Benefits**:

- Salary packaging

**Education**:

- Diploma (required)

**Experience**:

- working in disability sector: 1 year (required)

Work Authorisation:

- Australia (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person