Social Support Group Assistant

**AUSTRALIAN MULTICULTURAL COMMUNITY SERVICES**

**Position Identification**

**Position Title: Social Support Group & Centre Based Respite (SSGR)**

**Assistant**
**Direct Reports**:Nil
**Hours**:6 Hours per week (Wednesday)
**Location**:Clayton

**Classification**:This position is classified under the Social, Community, Home
Care and Disability Services Industry Award 2010 (SCHCADS).
The level of final salary is assessed based on qualifications and
relevant experience.

**Objective**:To assist with the implementation of the Social Support Group &
Centre Based Respite Program

**Organisational Context**

The Australian Multicultural Community Services (AMCS) is a community organisation with more than 40 years’
experience serving the multicultural community. We support seniors to live at home for as long as possible, helping them
maintain their independence and connect to opportunities.

Please refer to our website for the full range of current services provided by

**Summary of the Position**

Assisting the Social Support Group & Centre Based Respite Coordinator to implement and promote the Program while
assisting in the preparation and delivery of the SSG program/activities.

**Management and Accountability**

Direct accountability is to the Manager
- AMCS Management has a right to review this.

**Diversity, Inclusion and Cultural Competence**

₋ Ensure that the diverse needs of clients are considered and accommodated. This includes and incorporates
physical, cultural, gender-identity and other.

₋ Able to respect the diverse needs of other people.
₋ Able to communicate effectively with people from diverse backgrounds.
₋ In all instances works harmoniously with diverse people including people from CALD backgrounds.

**Key Responsibilities**

Under the general direction of the SSGR Coordinator the SSGR Assistant is expected to:

- Ensure that the program maximizes clients’ independence
- Suitable preparation of the environment and activities to cater for individual needs;
- Supervision and facilitation of client activities
- Constant use of positive guidance techniques throughout the program, e.g. acknowledging attempts at
- independent behaviour, positive feedback, increasing levels of responsibility for tasks and decisions, etc.
- Facilitate, stimulate and/or extend client interaction with and involvement in, various group activities;
- Involve clients in the decision making and planning of activities

**AUSTRALIAN MULTICULTURAL COMMUNITY SERVICES**
- Including familiar and useful activities that promote Active Service Model (ASM) approach
- Include familiar and useful activities, which relate to an individual's lifestyle/interests within the program, e.g.
- cooking experiences, cleaning, shopping, gardening, reminiscing etc.
- Assist in the preparation and delivery of the SSGR program/activities
- Assist with routine daily tasks, e.g. meals, client transportation, toilet etc.
- General cleaning and 'housekeeping' in the areas used by the program Assist and supervise the loading and
- unloading of equipment.
- Drive vehicles and equipment to respective venues. Maintain program equipment, report damages and program
- needs, etc.
- Assist in identification and assessment of the needs of individuals and groups; Actively participate within group
- activities, when necessary;
- Assess clients' ongoing needs in relation to the program and implementation of appropriate changes or
- adaptations;
- Participate in development of any additional program aids
- Participate in Team meetings;
- Promote support and integration as an aspect of the services non
- centre-based activities.
- Support and promote self-advocacy by clients;
- Advocate for clients and carers where necessary;
- Implement the non-centre-based program, as outlined in that program’s objective;
- Provide creative and flexible approach to problem solving in relation to support and integration activities;
- Act 'in-charge' of the program in the absence of the Coordinator.
- Coordinate and direct staff and volunteers in the day-to-day management of the program;
- Ensure that individual clients needs are met;
- Attend to any necessary administrative duties;

Replace the SSGR Assistants/Coordinators to cover some work while they are on leave.
Other duties within the general aims of the position and the agency or as delegated by the SSGR Coordinator.

**Professional Development**:

- Participate in staff development opportunities as planned and required. - Attend meetings and In-Service training when appropriate.

**Occupational Health & Safety**
- Comply with policies & procedures, identify OHS concerns and

communicate these to AMCS management.
- Report hazards and incidents.

**Legislative Requirements**
- Ensure compliance with relevant policies and legislative requirements

such as Workplace Health & Safety (WHS), the Aged Care Act
including the Aged Care Quality Standards, and the Commonwealth
Privacy Act.

**Other**
- Familiarise self with relevant