Intake Crisis Counsellor

**2 Full time permanent roles based in our Centre for Women’s, Children’s and Family Health in Campbelltown**:

- **$86k - $92k + Super + Salary Packaging**:

- **Rare roles offered due to internal promotions**

**The Centre for Women’s Children & Family Health has a commitment to employing women from diverse backgrounds. The Benevolent Society considers being a woman is a genuine occupational qualification for this position under s. 31 of the Anti-Discrimination Act 1977 (NSW)**

**Our Organisation**

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

**About the role**

As our Intake Crisis Counsellor, you will support women who have experienced the effects of trauma, domestic violence, sexual assault, grief and loss and other women’s health issues. Working in a multidisciplinary team, you will undertake an initial assessment; provide high quality counselling, psychotherapy, case management, and therapeutic group work. You will provide outstanding service to our clients in a positive, respectful and culturally sensitive way.

**Duties**

Provide face to face and telephone counselling services to people presenting with grief, trauma, identity, relationship, parenting, drug and alcohol, domestic violence and mental health issues.
- Engage clients using appropriate strengths based assessments and risk minimisation processes, including safety planning.
- Provide a range of multimodal interventions from a person centred approach that enhance the resilience and well being of women and their children, young people and families to overcome the effects of social, emotional and behaviour difficulties due to trauma, abuse and other forms of adversity.

**Our Benefits**

We support people to live their best life. That includes you, our employee. A ‘**best life’** is unique to everyone and can change as life changes:

- **Salary Benefits** -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay
- **Motor Vehicle Packaging Options** - to suit your lifestyle.
- **Work/Life Balance** - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- ** Recognition and Reward -** Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
- **Wellness -** Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
- **Professional Development -** We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
- ** Our Reconciliation Commitment - **Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on** reference networking groups**, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

**Skills and Experience**

You will have a relevant tertiary (degree) qualification in social work, psychology or similar and at least 3 years counselling experience.
- Experience working with women affected by trauma, domestic violence, mental health ideally in a crisis counselling capacity (By phone and /or face to face)
- Ability to respond and effectively evaluate the needs of a client who may be in crisis and identify potential referrals that may meet their needs
- A clear understanding of child protection issues and mandatory reporting responsibilities
- Excellent time management and organising skills to balance competing demands
- Ability to provide outstanding service to our clients in a positive, respectful and culturally sensitive way and the flexibility to work across teams using a holistic approach
- Excellent client record keeping skills using an electronic database.

Have a question? Call Kristy on 02 4633 3777 to discuss the role in more detail.