Patient Services Assistant G2

19 hours ago

Heidelberg, Australia Austin Health Full time

**Reference Number**:2074

**Category**:Administration and support

**Department**:
**_Are you a current Austin Health employee?_**
- Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About Ambulatory Cancer Services**
- The Day Oncology unit consists of 21 treatment chairs, 2 beds, 4 Day Oncology at Home Cars, 4 chair Apheresis unit and a number of clinic rooms. Ambulatory Cancer Services is a Monday to Friday ambulatory cancer service. We are a dynamic team of nurses, doctors, allied health, clerical and patient service assistants and work together to achieve the best outcomes for our patients and their families

**About the role**
- Day Oncology and Apheresis have an exciting opportunity for a PSA to join our team 1 day/week (8hrs/week) on a Tuesday.
- You will need to perform the duties of this position efficiently to the standards of Day Oncology/Apheresis, including participating in Austin Health performance appraisal program. Patient Service Assistants as part of a Day Oncology/Apheresis team will assist in the delivery of patient care services through the competent provision of defined services.

**About you**
- You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.
- To be successful in this role, you'll bring with you:

- PSA Certificate - Certificate III in Health (Patient Services)
- Completion of ATLAS learning package "Cytotoxic Safety for non clinical staff"
- Willingness to carry out all PSA duties and tasks and work within a team
- Ability to use initiative and to prioritise tasks and problem solve
- Physically capable of undertaking the full range of PSA duties

**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: 4 January 2025

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