Rep Ii

- What you will be doing
- This role is responsible for providing an outstanding customer experience and solution-based approach to all World Courier customers, in both the Clinical and Commercial departments.

The role is vital to ensuring customer needs and expectations are not only met, but exceeded, and the reputation of the Company is enhanced during each engagement. Key accountabilities include.
- Manage and resolve client issues and complaints in a friendly and professional manner, ensuring clients are satisfied with resolutions provided.
- Maintain and update database of Poison Licenses for World Courier 3PL clients in the relevant ERP and SharePoint, where applicable.
- Maintain and update Clinical ERP with authorised consignee list
- Enter orders into the Clinical ERP
- Produce and monitor Commercial and Clinical reporting and statistical information.
What your background should look like
- What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit


Schedule

Full time

Affiliated Companies

Affiliated Companies: World Courier (Aust) Pty. Ltd

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.